Ashiana Rahiman

• Assist guest courteously and efficiently.
• Assist answering phone calls, making reservations for the restaurant and other outlets within the hotel.
• Assist guests with answering questions inquiring about the hotel and restaurants within the hotel
• Maintain the dining room and server station at all times.
• Take guests food and beverage orders.
• Have extensive knowledge of the food and beverage products liquors and cocktails in order to service guest accurately.
• Up sell product
• Accountable for all checks that have been presented to guest.
• Accountable for all cash that has been presented back to guests.
• Ring guests up accordingly, present guests with correct bill accordingly
• Take and distribute correct change back to guests accordingly

• Processing freight bills,

• Ensuring accuracy, and maintaining customer records.

• Verifying bill details, creating invoices, and managing customer accounts.

• Problem solving

• Collaboration

• Reviewed aging trialed balance, researched matching EOBs and attached to Medicaid invoice.
• Verify Medicaid write offs, verify eligibility for Medicare and Medicaid, verify diagnostic codes on claims with denials.
• Worked with EMR, pulling medical reports to attach to CMS 1500 forms.

• Actively greet customers and assist with all shopping needs.
• Suggest appropriate items and upsell.
• Complete sales transactions efficiently and accurately.
• Balance drawer at end of shift.
• Maintain stockroom and inventory control devices.