Ashim Poudyal
Missouri City,TX
Summary
Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 11 years of experience in leading organizational business units.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Supply Chain Manager
CSAT Solutions
12.2020 - Current
- Developed strong vendor relationships to ensure timely delivery of materials and maintain high-quality standards.
- Oversaw demand planning, purchasing, and logistics.
- Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
- Enhanced inventory accuracy with the implementation of a robust cycle counting program.
- Reduced lead times for product deliveries through effective supplier management and communication strategies.
- Developed comprehensive training programs for team members, enhancing skills development and employee retention rates within the department.
- Supervised 100+ staff members tasked with handling materials management, planning, purchasing, and customer service duties.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time.
- Spearheaded cross-functional teams focused on continuous improvement initiatives within the supply chain function.
- Improved, standardized and documented planning and scheduling processes.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
Operations Manager
A&A Quick In Quick Out Mart LLC
05.2017 - 12.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Store Co-Manager
Wal-Mart Stores Inc.
05.2014 - 05.2017
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Improved employee performance through effective coaching, training, and regular performance evaluations.
- Ensured a high level of customer satisfaction with proactive engagement, addressing concerns, and providing personalized assistance.
- Oversaw visual merchandising standards for the store, creating eye-catching displays that boosted foot traffic and increased sales conversion rates.
- Assisted in seasonal hiring efforts to ensure adequate staffing levels during peak business periods.
- Maximized store profits by analyzing sales data, identifying trends, and adjusting strategies accordingly.
- Streamlined inventory management processes for timely stock replenishment and reduced excess inventory costs.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Reduced shrinkage levels through diligent monitoring of loss prevention measures and comprehensive staff training programs.
- Adapted quickly to changing market conditions and store needs, demonstrating flexibility and resilience in a fast-paced retail environment.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular audits on operational processes to identify inefficiencies or discrepancies requiring corrective action plans implementation.
- Maintained compliance with company policies and procedures, ensuring store operations ran smoothly and efficiently.
- Supported the opening of new store locations by providing training and mentorship to newly appointed management teams for a smooth transition process.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Assistant Store Manager
Wal-Mart Stores Inc.
11.2012 - 05.2014
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
BBA - Management Information Systems
05.2011
Skills
- Warehouse Operations
- Continuous Improvement Initiatives
- Supplier Relationship Management
- Logistics Management
- Warehouse Management
- Forecasting Accuracy
- Strategic Sourcing
- Staff Management
- Supply Chain Risk Management
- Production Scheduling
- Logistics Planning
- Expense Control
- Transportation Planning
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Promoted to CO-Manager after 3 years with the company.
Certification
- Focus on Leadership Certificate by Wal-Mart Stores Inc.
- Food Managers Certification by City of Houston 2017
Languages
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Supply Chain Manager - CSAT Solutions
12.2020 - Current
Operations Manager - A&A Quick In Quick Out Mart LLC
05.2017 - 12.2020
Store Co-Manager - Wal-Mart Stores Inc.
05.2014 - 05.2017
Assistant Store Manager - Wal-Mart Stores Inc.
11.2012 - 05.2014
University of Houston – Downtown (UHD) - BBA, Management Information Systems