ASHIQUL SAJIB
East Elmhurst,United States
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Motivated Linux System Administrator with proven knowledge in various open-source operating systems. Committed to improving network uptime and system availability.
Overview
2
2
years of professional experience
Work History
Supervisor
Walgreens
03.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Customer Service
Rite Aid
08.2021 - 03.2023
- Helped to achieve increases in sales
- Implemented effective marketing techniques and strategies
- Helped to increase customer return rates by providing excellent customer service at all times
- Provided superior customer service to clients by addressing all questions and concerns.
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
Education
Bachelor's - Computer And Information Systems Security
New York City College of Technology of The City University of New York
Brooklyn, NY01.2025
Skills
- Ability to Work in Team
- Microsoft Office
- Customer Service
- Scripting Languages: PHP, Python, JavaScript
- Debugging and Troubleshooting
- Adaptability
- Problem Solving Skills
- Sales Expertise
- Inventory Management
- Staff Training
- System Maintenance
- Logging Messages
Languages
English
Full Professional
Bengali
Native or Bilingual
Spanish
Limited Working
Hindi
Professional Working
Timeline
Supervisor
Walgreens
03.2023 - Current
Customer Service
Rite Aid
08.2021 - 03.2023
Bachelor's - Computer And Information Systems Security
New York City College of Technology of The City University of New York