Ashish Basnet
Pataskala,OH
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Guard
Allied Universal Security Services
02.2023 - Current
- Monitor surveillance cameras, alarms, and access control systems to identify and respond to potential security threats
- Provide assistance and guidance to employees and customers during evacuations or other emergency situations
- Enforce security policies and procedures to maintain a safe and secure environment
- Write accurate and detailed incident reports, including information on security breaches, thefts, accidents, or policy violations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Maintenance
Khol's Disturbing - Ohio
08.2021 - 02.2023
- Diagnosed and repaired electrical issues, including wiring, circuits, and fixtures, adhering to safety protocols
- Responded to emergency maintenance requests, troubleshooting problems and making repairs swiftly
- Excellent communication skills for collaborating with team members and communicating maintenance needs to management.
Electronics Sales Associate
Walmart - North Dakota
10.2017 - 03.2020
- Proactively approach and engage customers to understand their electronics requirements and provide personalized product recommendations
- Demonstrate in-depth knowledge of various electronic products, including consumer electronics, home appliances, audio-visual equipment, and telecommunications devices
- Consistently achieve and exceed individual and team sales targets by utilizing effective sales techniques and strategies
- Continuously update knowledge of electronics products, including their technical specifications, features, and applications.
Education
Associate's degree - Computer Science
Columbus State Community College
12.2023
Skills
- Warehouse Experience
- Computer Networking
- Linux
- JavaScript
- Mobile Device Support
- Software Installation
- Application Installations
Certification
- Guard Card, Present
- Google IT support, Present
- CPR Certification, Present
Timeline
Security Guard
Allied Universal Security Services
02.2023 - Current
Maintenance
Khol's Disturbing - Ohio
08.2021 - 02.2023
Electronics Sales Associate
Walmart - North Dakota
10.2017 - 03.2020
Associate's degree - Computer Science
Columbus State Community College