Ashish Gurung
Kent,WA
Summary
Cheerful person offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
5
5
years of professional experience
Work History
IT Intern
PAC Worldwide Corporation
06.2024 - 02.2025
- Delivered assistance and support for team-based IT projects.
- Supported IT department in handling technology rollout and maintenance.
- Collaborated with other departments to identify and solve software issues.
- Provided basic end-user troubleshooting and desktop support.
- Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Wrote and updated detailed technical documentation for software applications.
- Trained and supported end-users with software, hardware, and network standards and use processes.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Supervisor
Bambinos Pizzeria
06.2020 - 05.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Coached new workers on store policies, pizza making, and dough preparation.
- Monitored and maintained clean working areas and cooking surfaces.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
Education
Bachelor of Science - Cybersecurity And Networking
Green River College
Auburn, WA06-2025
Skills
- Project management experience
- Complaint resolution
- Business development
- Customer relations
- Multitasking and organization
- Relationship building
Timeline
IT Intern
PAC Worldwide Corporation
06.2024 - 02.2025
Supervisor
Bambinos Pizzeria
06.2020 - 05.2024
Bachelor of Science - Cybersecurity And Networking
Green River College
Similar Profiles
Darren MadridDarren Madrid
Warehouse Assistant at PAC Worldwide CorporationWarehouse Assistant at PAC Worldwide Corporation
Paul RuizPaul Ruiz
Machine Operator at PAC Worldwide CorporationMachine Operator at PAC Worldwide Corporation
Laura SchetzerLaura Schetzer
Warehouse Worker at PAC Worldwide CorporationWarehouse Worker at PAC Worldwide Corporation