Ashish Sangwan
Mississauga,ON
Summary
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
1
1
year of professional experience
Work History
Retail Warehouse Associate
Amazon Warehouse
12.2023 - Current
- Safely and securely loaded items to prevent damage during transport.
- Maintained clean work environment, ensuring compliance with company health and safety requirements.
- Conducted routine cycle counts to maintain accurate inventory records and reduce discrepancies between physical stock levels and system data.
- Followed orders precisely for correct items, sizes and quantities.
- Managed large volumes of merchandise, accurately tracking inventory levels and updating records accordingly.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
Pharmacy Assistant
CVS Pharmacy
06.2023 - 11.2023
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Completed regulatory compliance tasks, such as logging controlled substances, upholding legal requirements in pharmaceutical practices.
Customer Service Associate
Big Bazaar
10.2022 - 05.2023
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Contributed to enhancement of sales strategies by upselling relevant products or services during customer interactions.
- Assisted colleagues with challenging situations, providing guidance based on expertise and experience in industry.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
Bachelor of Technology - Civil Engineering
Maharshi Dayanand University
DelhiGraduate Certification - Project management
Algoma University
Mississauga, ON12.2025
Skills
- Proficiency in basic math calculations
- Able to complete task on time with efficiency and result oriented person
- Ability to work efficiently in fast-paced environment
- Strong teamwork and collaboration skills
- Adaptable to new environments, good typing speed and adjustable to working under rush hours
- Multilingual: Fluent in English, Hindi, Urdu, and Punjabi
- Records Management
- Positive attitude and work ethic
- Knowledge of MS Word, Excel, PowerPoint etc
Availability
Monday - Sunday (except Saturday and Tuesday 9 am - 2 pm), Ready to work overnight, Open to Any shift during available hours.
References
Available upon request.
Timeline
Retail Warehouse Associate
Amazon Warehouse
12.2023 - Current
Pharmacy Assistant
CVS Pharmacy
06.2023 - 11.2023
Customer Service Associate
Big Bazaar
10.2022 - 05.2023
Bachelor of Technology - Civil Engineering
Maharshi Dayanand University
Graduate Certification - Project management
Algoma University