Ashish Shah
Snellville,GA
Summary
Proven leader in operations management and problem-solving aptitude, I excelled at Radhaswami Investments,inc, enhancing brand compliance and franchise relations. My strategic approach to performance analysis and training management significantly boosted productivity. Skilled in technology, I drove initiatives that surpassed goals, demonstrating a unique blend of analytical and interpersonal skills.
Overview
23
23
years of professional experience
Work History
Subway Franchisee Owner
Radhaswami Investments,inc
Snellville, GA
10.2008 - Current
- Assisted in the preparation of monthly financial reports, including budget analysis and forecasting.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Managed cash flow, overseeing daily receipts and bank deposits.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Oversaw the maintenance and repair of restaurant equipment to ensure operational efficiency.
- Assisted in planning and executing special events and catering services.
- Delegated work to staff, setting priorities and goals.
- Adhered to company food, safety, quality and sanitation policies.
- Hired and trained new food service personnel to maintain high productivity levels of staff.
- Trained new employees on restaurant policies, procedures, and customer service standards.
- Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met and many more other duties a Franchise does.
Store Manager
Pramukh,inc
Lilburn, GA
04.2003 - 06.2008
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints in a timely manner.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Identified opportunities for cost savings through waste reduction initiatives.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Maintained accurate records of employee performance reviews.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Ensured compliance with safety regulations and company policies.
- Performed regular price checks to ensure competitive pricing.
- Updated POS system with new products and promotional offers.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Evaluated store performance and incorporated feedback to implement improvement plans.
Shift Supervisor
PT Food Mart
Pearland, TX
03.2002 - 03.2003
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Developed pricing schedules, costing for materials, and compliance statements.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Prepared staff work schedules and assigned team members to specific duties.
- Processed payments for purchases using cash registers or POS systems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Some College (No Degree) - Computer Programming
Midlands Technical College
West Columbia, SCSkills
- Technology proficiency
- Operations management
- Business networking
- Brand compliance
- Franchise relations
- Franchise development
- Sales monitoring
- Performance analysis
- Special promotions planning
- Price structuring
- Business marketing
- Goal setting
- Training management
- Profit and loss accountability
- Problem-solving aptitude
Languages
English
Professional
Hindi
Professional
Gujarati
Professional
Timeline
Subway Franchisee Owner
Radhaswami Investments,inc
10.2008 - Current
Store Manager
Pramukh,inc
04.2003 - 06.2008
Shift Supervisor
PT Food Mart
03.2002 - 03.2003
Some College (No Degree) - Computer Programming
Midlands Technical College
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