Ashish Sharma

• Assisted over 75+ customers daily by providing product recommendations, contributing to a 25% boost in customer satisfaction and repeat visits.

• Developed in-depth knowledge of sportswear and footwear, driving a 10% increase in sales through effective upselling and cross-selling.

• Supported merchandising and inventory efforts, improving product visibility and contributing to a 12% increase in impulse purchases.

• Collaborated with team members to consistently exceed monthly sales targets by 10–20%, helping the store rank among the top 5 regionally.

• Delivered excellent customer service, addressing queries and resolving complaints, resulting in a 15% increase in customer satisfaction.

• Gained product knowledge to provide personalized recommendations, boosting sales by 10%.

• Collaborated with team members to ensure smooth operations, contributing to a 20% improvement in team efficiency.

• Built strong relationships with repeat customers by offering tailored recommendations and personalized service, contributing to a 7% increase in returning customers.

• Helped track customer buying habits, leading to better stock management, and a 12% reduction in unsold items.

• Managed client communication, ensuring smooth coordination, and timely updates on projects.

• Worked with teams to deliver marketing materials on schedule, and aligned with campaign goals.

• Helped analyze campaign results and compiled weekly reports with key insights.

• Assisted with lead generation using CRM tools, like HubSpot, and email marketing platforms.

• Conducted market research to identify trends, competitors, and new business opportunities.

• Created sales presentations and supported the business team with client proposals.

• Maintained CRM data, and tracked outreach activities for follow-ups and reporting.

• Worked with marketing and finance to develop basic pricing and promotion strategies.