Ashish Singh
AI/ML Enthusiast, Certified AWS Cloud Practitioner and Engineering Leader, with several years of experience in Architecting and building Scalable, Reliable and Resilient Solutions using AWS Cloud, MicroServices using Spring Boot.
Foster City,CA
Summary
AI/ML Enthusiast, Cloud software architect and technology leader with several years of experience designing and delivering enterprise-scale cloud and mobile solutions working through all phases of the software development lifecycle. Expert in driving software architecture, DevOps, complex integrations, and technical product standards using modern open-source frameworks, design patterns, and agile development methodologies. Proven track record of building innovative business solutions from the ground up focusing on customer needs, organizational strategy, and future technology trends. Strong cross-group collaboration and interpersonal communication skills working with a variety of roles including engineering, product management, support, and sales engineering.
Overview
29
29
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Senior Engineering Lead
JP Morgan & Chase
Palo Alto, CA
01.2022 - Current
- Leading a team of Engineers to build digital Apps on AWS and React Components using MicroServices and MicroFrondEnd based architecture on AWS
- Designed and implemented several MicroServices and MFEs based on best practices for Security, Reliability and Scalability on AWS Cloud
- Led multiple teams of Engineers onsite and offshore as part of a company wide initiative in developing a Digital Lending Experience in AWS cloud using Kubernetes, SprintBoot and React
- Led a team of Engineers to build a Treasury Services Digital App which onboards new Customers within 48 hours
- Responsible for mentoring junior team members, code review, designing, developing and deploying several Java Spring Boot MicroService using best design practices for Digital Loan Application that can help end customers digitally onboard a Loan on Story Platform which runs on AWS
Sr. Software Architect
SAP Labs
01.2016 - 12.2021
- Responsible to drive the overall architecture, design, and development of SAP Service Cloud solution working with global development teams spread across three countries
- Successfully designed the architecture an Agent Desk Component of solution that provides an Omnichannel interaction capability of an Agent with an end Customer
- Integrated Text Chat, Video Chat capability of SAP Agent Desk with SAP Contact Center solution which exposes Widgets for different interaction channel capabilities
- Developed capability in CRM to identify customer when incoming Call or Message comes and launch a 360 Degree Overview of Customer that the Agent can see and quickly identify the customer and past interactions with Agents
- Responsible for designing frontend framework of SAP Service Cloud from the ground up within 3 months closely collaborating with globally dispersed teams in three countries
- Reduced the ramp-up time by 50% by providing focused guidance to interns, SAP Next talent, and junior software developers to start contributing to the development
- Developed five key micro-services and micro frontend apps of SAP Service Cloud using Angular UI, ngRX, Java, MongoDB, CI/CD pipelines, and deployed on Kubernetes on AWS
- Evaluated several key technologies and frameworks collaborating with other architects for compliance with SAP Product Standards ensuring security, scalability, and maintainability of the solution
- Collaborated with Product Managers, Product Owners, and other architects to write architecture design specifications, review design changes
Software Architect
SAP America
01.2015 - 12.2015
- Responsible for designing and developing embedded communication CTI Widgets for Phone, Chat, SMS, and Email channels using SAPUI5, JQuery, JsSIP(JavaScript SIP library) framework and making use of the WebRTC stack to be compatible with Chrome, Firefox, Safari, and IE web browsers for enabling audio/video Realtime communication
- Designed and Developed 5 ECF SAPUI5 Widgets for enhancing the omnichannel experience of an Agent for Phone, Chat controls that could be easily embedded in the consumer portal
- Designed and implemented the event publishing and subscription framework for handling CTI events for incoming/outgoing phone, chat, email channels
Principal Technical Consultant
SAP America
01.2012 - 12.2014
- Experienced SAP technical consultant helping several fortune 500 customers in implementing Fiori apps to simplify their business processes
- Worked with several fortune 500 customers of SAP to implement Fiori apps for simplifying business processes in Supply Chain, Travel & Expense, and HR domains
- Extended and enhanced several Fiori Apps like Shopping Cart Approval, Time & Entry approval, and Travel & Expense Approval App, etc
- Designed, led, and built several Enterprise Mobile Apps for Fortune 500 companies to help solve business problems using Agile and SCRUM methodologies on iOS and Android and MEAP platforms using native and hybrid development approaches
- Built many Mobile Apps for customers such as CRM Mobile, Purchase Requisition Approval, Shopping Cart Approval, Purchase Order Approval, Time Entry, Expense Approval, and Mobile Analytics Apps on iOS, Android platforms
- Built offline data storage capability, secure login to backend systems for a mobile solution, and usage analytics dashboard
- Worked closely with Client Partners, UX teams, Program Managers to ensure project delivery on time and budget and helped manage and mitigate risks
Technical Lead
GENENTECH Inc
01.2005 - 12.2011
- Led multiple SAP teams as a technical leader and closely working with business stakeholders
- Hands-on development on iOS SDK, SAP backend for designing and developing consumer-grade enterprise Mobile apps for a different set of business users that addressed complex business problems touching various business processes with SAP
- Core technical team member involved in implementing Demand-to-Supply, Order-To-Cash, Procure-To-Pay, HR-Compensation/Talent/Performance management business processes using SAP R/3/ECC, SAP BW, Portal, and SAP PI for EDI Interfaces
- Responsible for aligning product's mobile strategy with enterprise standards and product's direction
- Partnered with cross-functional business teams to socialize and promote the product
- Developed product plans, templates to build product specifications as per functional requirements, capture key business benefits, translated high-level product plans into technical specifications, and worked with the tech team to implement the same
- Led technical offshore teams, designed and implemented several key enterprise solutions and projects involving SAP ECC, SAP HR-ESS/MSS, SAP Enterprise Portal, SAP PI, and Mobile Platform
- Worked with business users and stakeholders to drive portal strategy and successfully implemented SAP Enterprise Portal and PI for internal users
- Worked with functional and technical teams to integrate SAP ECC system with Legacy MES, TrackWise, LIMS, and EDI systems
- Defined standards for Enterprise Service Bus that interfaced with enterprise systems like SAP, SalesForce.com, legacy EDI systems
- Worked with Architecture and Developments teams to implements standards for interfaces and framework that helped lay the foundations for projects
Software Engineer
IBM/HP/Fujitsu
06.1996 - 01.2005
- Worked on several projects with companies like Computer Associates, IBM, Hewlett Packard Inc on SAP Implementation projects, Enterprise Portals as Technical Architect, Team Lead
- Implemented several complex and large 3-tier scalable/secure enterprise applications at customer sites on SAP/Java/J2EE/XML/SQL Server
- Managed and directed teams of onsite/offshore consultants, including contract negotiations, 3rd party vendor selection throughout the SDLC of complex projects
- Worked extensively with Architects, Developers, Quality Assurance, Operations, DBAs, Program/Project Managers
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
University of Bombay
Mumbai, India 06.1992 - 06.1996
Some College (No Degree) - Artificial Intelligence And Machine Learning
University of Texas At Austin
Texas, Austin 01.2025 - 07.2025
Skills
System design
Certification
Certified AWS - AMAZON Web Services Cloud Practitioner
Personal Information
Citizenship: US Citizen
Accomplishments
1. Increased the number of Commercial Estate Loans by 50% on digital loan platform built on AWS, Java Microservices and React. Was responsible for designing and developing the digital platform solution.
2. Reduce the onboarding time from several months to 72 hrs for new customers on digital loan platform solution built on AWS cloud and Java Spring Boot Microservices based platform.
Timeline
Some College (No Degree) - Artificial Intelligence And Machine Learning
University of Texas At Austin
01.2025 - 07.2025
Senior Engineering Lead
JP Morgan & Chase
01.2022 - Current
Sr. Software Architect
SAP Labs
01.2016 - 12.2021
Software Architect
SAP America
01.2015 - 12.2015
Principal Technical Consultant
SAP America
01.2012 - 12.2014
Technical Lead
GENENTECH Inc
01.2005 - 12.2011
Software Engineer
IBM/HP/Fujitsu
06.1996 - 01.2005
Bachelor of Science - Electrical, Electronics And Communications Engineering
University of Bombay
06.1992 - 06.1996