Ashjanay Allen
Puyallup,WA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Enrollment Specialist
Public Partnerships LLC
10.2023 - 02.2025
- Generated leads through cold-calling, networking and other outreach methods.
- Communicated effectively via telephone, email, and Zoom with prospective customers.
- Assisted clients with completion of applications and paperwork.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Cross-trained and provided backup support for organizational leadership.
Medication Aide
Good Samaritan Society
09.2022 - 08.2023
- Followed directions of licensed nurses to administer medications and treatments.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
Shift Leader
Crumbl Cookies
04.2021 - 09.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Host
Claim Jumper Restaurant
04.2020 - 04.2021
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Temp Warehouse Worker
Logic Staffing
06.2018 - 03.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Picked and packed order items.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked designated items on shelves, end caps and displays.
- Kept work areas neat, clean and free from debris.
Server
Applebee's Grill + Bar
07.2017 - 06.2018
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
CNA
Good Samaritan Society
04.2015 - 06.2017
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Facilitated personal hygiene management, feeding and ambulation.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Documented patient information and care activities in electronic health record.
Drive-Thru Cashier
Burger King
03.2014 - 03.2015
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Resolved problems with orders quickly and offered refund or replacement.
- Monitored customer orders to confirm accuracy in preparation and delivery.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Maintained clean, tidy and orderly work station to uphold company standards.
Education
GED -
Green River Community College
Auburn, WA04-2016
Skills
- Customer service expertise
- Positive and professional
- Sales experience
- Strong organization
- Time management
Timeline
Enrollment Specialist
Public Partnerships LLC
10.2023 - 02.2025
Medication Aide
Good Samaritan Society
09.2022 - 08.2023
Shift Leader
Crumbl Cookies
04.2021 - 09.2022
Host
Claim Jumper Restaurant
04.2020 - 04.2021
Temp Warehouse Worker
Logic Staffing
06.2018 - 03.2020
Server
Applebee's Grill + Bar
07.2017 - 06.2018
CNA
Good Samaritan Society
04.2015 - 06.2017
Drive-Thru Cashier
Burger King
03.2014 - 03.2015
GED -
Green River Community College
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