ASH KANAGAT
Technology Leader
Boston,Massachusetts
Summary
Highly effective technology people leader with diverse global experience. Led Enterprise Architecture in BCG, Bain and Verizon. Led delivery and support for highly available, mission-critical applications. Proven delivery of large-scale multi-channel technology functions in a highly complex organization. Proven ability to build, inspire, motivate and manage high performance technology teams.
Overview
36
36
years of professional experience
Work History
Chief Enterprise Architect
Bain & Company
11.2020 - Current
- Leading Enterprise Architecture
- Enabling Generative AI technology transformation
- Responsible for strategic roadmap for technology
- In this role, interact with technology and business leadership/C-level team, providing advice and guidance on short and long-term technology decisions.
Senior Program Director (contract)
Bain & Company
01.2020 - 10.2020
- Led development of next generation Knowledge Management platform
- Diverse team engagement across US, Poland and India teams
- Introduced Cloud first approach and Azure DevOps
- Built and deployed platform that was competitive advantage in record 9 months at half projected cost
- Currently, continue to be advisor to Bain Knowledge Management systems team.
Global IT Director of Architecture
The Boston Consulting Group (BCG)
01.2018 - 10.2019
- Member, Enterprise Architecture steering committee
- Global architecture lead for Knowledge Management and multiple consultant support applications
- Led development teams across US, Germany, and India
Director Of Information Technology
Verizon
01.2010 - 01.2018
- As technology executive, supported frontline Sales and Customer Service organizations to increase performance, effectiveness and revenue
- Led 120+ global technology organization
- Supported mission-critical applications used by 60k frontline associates and 120m+ customers.
- Multiple platforms supported
- Customer Service - Knowledge management
- Intranet & Enterprise Search
- Call center and Point-of -Sale Analytics and Reporting
- Performance management
- IoT onboarding and certification
- RPA for agent desktop
- Identity and Access Management (IAM)
- Net Promoter Score (NPS)
Associate Director of Information Technology
Verizon Wireless
01.2009 - 01.2010
- Created Next Generation Enterprise Intranet for 240k employees
- Saved $6m/year in vendor cost by creating in-house media distribution platform
- Created "Search as a Service" with Machine Learning for Enterprise Search
- Advised Area CIO and Leadership on all technology solutions
- Created self-service micro-site provisioning platform for device launches
- Created company wide wiki for all applications
- Led GIS systems team supporting countrywide wireless coverage platform
- Assisted senior leadership in managing all aspects of operations
Principal Member of Technical Staff
Verizon Wireless
01.2007 - 01.2009
- Technology advisor to Area CIO and Area President
- Led migration to virtualization platforms
- Developed unified Area wide metrics reporting platform
- Supported applications for Area Sales Engineering, Legal, and Customer service
- Created platform for employee engagement and collaboration
Senior Manager
Verizon Wireless
01.2000 - 01.2007
- Technology advisor to Executive Director for Broadband
- Led Broadband and Wholesale Enterprise Architecture
- Recognized with Verizon Excellence award for leadership in Enterprise Architecture.
- Created architecture for bundling of telecom services to over 40 U.markets
- Received commendation for technical leadership.
Consultant
GTE Wireless
01.1995 - 01.2000
- Implemented first industry-wide wireless ordering and provisioning platform
- Created Data Mart for Direct Marketing organization supporting 3.5m customers
- Implemented processes to achieve SEI CMM Level-2 for Software development
- Business analyst/Requirements engineer for ordering platform
Partner and CEO
ASI Custom Software
01.1988 - 01.1995
- Entrepreneur, Partner, and co-CEO for Technology consultancy firm
- 1st to fully automate largest laboratory in Asia
- 1st Product for Car dealership warranty claim system in India
- 1st Product for Leasing services management in India
- Financial Accounting product with >250 SMB installations
- Established 105% YoY growth rate over 7 years
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships
- Sold business to VC
Education
Bachelor of Science - Physics
Dibrugarh University
IndiaCertificate - Computer Science And Programming
National Institute of Information Technology
New DelhiSkills
Supervision and Leadership
Honors Awards
- Verizon Excellence Award
- Verizon Credo Award
- Verizon Architecture Award
- GTE Top Consultant Award
- NIIT Excellence Award
Speaking Engagements
- Oracle Inc
- IBM
- Coveo
- Avanade
Timeline
Chief Enterprise Architect
Bain & Company
11.2020 - Current
Senior Program Director (contract)
Bain & Company
01.2020 - 10.2020
Global IT Director of Architecture
The Boston Consulting Group (BCG)
01.2018 - 10.2019
Director Of Information Technology
Verizon
01.2010 - 01.2018
Associate Director of Information Technology
Verizon Wireless
01.2009 - 01.2010
Principal Member of Technical Staff
Verizon Wireless
01.2007 - 01.2009
Senior Manager
Verizon Wireless
01.2000 - 01.2007
Consultant
GTE Wireless
01.1995 - 01.2000
Partner and CEO
ASI Custom Software
01.1988 - 01.1995
Bachelor of Science - Physics
Dibrugarh University
Certificate - Computer Science And Programming
National Institute of Information Technology