Ashland Avery
Mountain Green
Summary
Passionate about health and fitness, engaging in a daily routine that includes practicing yoga, pilates, and various physical activities. Understanding the importance of prioritizing wellness, eager to extend expertise to assist individuals in achieving their own health goals.
Overview
4
4
years of professional experience
Work History
Barista
Kaffe Mercantile
04.2024 - Current
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
Barista
Tru Bru, Coffee Shop
08.2023 - 04.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Bar Back & Hostess
The Blind Pig Restaurant and Bar
11.2022 - 10.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
Barista
Dutch Bros
09.2021 - 10.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
05.2020 - 06.2021
- Took drive-thru orders, in-store orders and payments - Prepped food for chefs - Maintained clean floors, countertops, tabletops, and bathrooms
- Permits - Current Food Handlers permit - Current Alcohol Handlers permit -
- California
- Availability - Every day of the week
Education
High School Diploma -
Morgan High School
Morgan, UT05.2022
No Degree -
Weber State University
Ogden, UTMay 2022
Skills
- Deep appreciation for fitness and health
- Passionate about helping others
- Ambitious
- Active listener
- Exceptional customer service
- Friendly and outgoing
- Eager to learn more about the health and wellness industry
Timeline
Barista
Kaffe Mercantile
04.2024 - Current
Barista
Tru Bru, Coffee Shop
08.2023 - 04.2024
Bar Back & Hostess
The Blind Pig Restaurant and Bar
11.2022 - 10.2023
Barista
Dutch Bros
09.2021 - 10.2022
05.2020 - 06.2021
High School Diploma -
Morgan High School
No Degree -
Weber State University
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