Ashland Hayes-Dean
Dental
Douglasville,GA.
Summary
I am seeking a position with your office that will allow me to demonstrate my excellent interpersonal skills and ability to provide quality service, while continuing to grow in my career.
Overview
10
10
years of professional experience
Work History
Insurance Coordinator
Lithia Springs Cosmetic & Family Dentistry
08.2022 - Current
- Filed and tracked insurance claims and communicated claims status to patients.
- Prepared insurance claims for submission to clearinghouses or insurance companies.
- Achieved revenue goals by managing collections and accounts receivables, referral process and insurance billing.
- Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
- Posted payments to accounts and maintained records.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
License Insurance Agent
American Family Insurance
02.2020 - 06.2022
- Calculated quotes and educated potential clients on insurance options.
- Obtained underwriting approval by completing application for coverage.
- Upsold additional products and services after identifying customer needs and requirements.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
NEW PATIENT COORDINATOR/DENTAL ASSISTANT
Lithia Springs Cosmetic & Family Dental
04.2016 - 02.2019
- In charge of giving "The New Patient Experience" - Front office -Eagle Soft -Incoming & Outbound Calls -Treatment Planning & Presenting -Insurance Verification
DENTAL ASSISTANT
Moores Mill Dental
08.2012 - 10.2015
- Leader for Case to Completion Incentive -Multiple dental skills in treatment room -Excellent chair side manner
DENTAL ASSISTANT, -Lead Assistant
J and J Dental
10.2010 - 02.2012
- Treatment Planning -RCT -Extraction
Education
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United Education Institute of Morrow
Skills
- Certification: CPR, HIPPA, Radiology, Certificate of Completion
- Compliance Training
- Office Supplies and Inventory
- Microsoft Office
- Policy and Procedure Explanations
Timeline
Insurance Coordinator
Lithia Springs Cosmetic & Family Dentistry
08.2022 - Current
License Insurance Agent
American Family Insurance
02.2020 - 06.2022
NEW PATIENT COORDINATOR/DENTAL ASSISTANT
Lithia Springs Cosmetic & Family Dental
04.2016 - 02.2019
DENTAL ASSISTANT
Moores Mill Dental
08.2012 - 10.2015
DENTAL ASSISTANT, -Lead Assistant
J and J Dental
10.2010 - 02.2012
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United Education Institute of Morrow
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