Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ashle Baines

Summary

Creative Project Strategist | Dynamic, Collaborative & Always Evolving



versatile and innovative, people-focused professional with 5+ years of cross-functional experience in project coordination, client engagement, and property operations. Strong background in hospitality, with a proven record of managing initiatives from planning to execution, leading cross-team collaboration (both in person and remote), delivering measurable results, and creating seamless experiences. Currently developing skills in project management and team coordination, with a passion for building meaningful relationships, fostering innovation, and adapting to evolving challenges.


Overview

2
2
years of professional experience
1
1
Certification

Work History

Leasing Specialist

WPM Real Estate Managment
01.2024 - 08.2024
  • Spearhead daily tracking of prospect traffic and vacancy management, leading to improved occupancy rates.
  • Coordinate unit readiness, document preparation , and marketing strategies to drive leasing success.
  • Lead community engagement efforts, organize resident events, and support cross-functional property teams.
  • Oversaw rent collection, lease renewals, and delinquency management of 192 units.
  • Supervised maintenance staff and vendors, ensuring timely repairs and upkeep of the property.
  • Handled budgeting, invoice approvals, and vendor negotiations in the absence of the property manager.
  • Managed resident relations, addressing complaints and resolving issues to improve tenant satisfaction.

Self Sufficiency Coach

Community Progress Council
05.2023 - 07.2023
  • Manage caseload of clients using goal-oriented coaching techniques to drive self-sufficiency outcomes.
  • Conduct holistic assessments and develop strategic plans aligned with personal and community resources.
  • Collaborate with local organizations to streamline support services and improve client success metrics.
  • Facilitate group sessions and maintain detailed progress tracking and reporting.
  • Promoted personal development through goal setting and barrier reduction.
  • Continuously learned and adjusted approaches for better client retention .
  • Delivered outcome-based services to meet client goals while exceeding organizational performance metrics.

Special Events Coordinator

Marriott International, Inc.
11.2022 - 03.2023
  • Trained and supervised event staff to complete tasks on time.
  • Coordinated operations for live events, merchandising, and guest experiences.
  • Trained new team members, optimized event flow, and enhanced customer engagement strategies.
  • Maintained POS operations and enforced safety and company standards.
  • Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
  • Greeted patrons and participants at events to guide guests to locations and answer questions.
  • Supervised staff during events and maintained efficient performance.
  • Inspected proposed event facilities to identify problems with maintenance and cleaning and coordinate resolutions.
  • Resolved operational issues efficiently to ensure successful event execution.

Server

CHOICE Employer Solutions
02.2022 - 09.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated and maintained warm relationships with regular customers.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Bachelor of Science - Criminology

Indiana University of Pennsylvania
Indiana, PA
05-2018

Skills

  • Project Managment

  • Client Coaching & Relationship Building

  • Cross-functional Coordination

  • Marketing & Event Planning

  • CRM/ Property Management Software

  • Administrative Support

  • Communications & Reporting

  • Remote Team Collaboration

  • Strategic Planning & Execution

  • Team Leadership & Staff Training

  • Conflict Resolution & Problem Solving

  • Digital & Content Marketing

Accomplishments

    Volunteer, Bethesda Mission Soup Kitchen – Aug 2018

    Assisted with meal preparation, service, and cleanup to support individuals experiencing homelessness.

    Founder & Host, The Woman's Perspective Podcast & Networking Brunch – Jan 2020

    Launched a podcast and organized community events focused on empowering women through storytelling and connection.

    Lead Volunteer, Metropolitan Ministries (Tampa Bay) – Nov 2021

    Directed volunteer activities and provided support during large-scale community meal and donation events.

    Online Tutor (Pre K–12 Students) – Feb 2021 – Present

    Provide virtual academic support in core subjects, adapting lessons to fit individual learning needs.

    Director of Operations, ThePhoenix.Org (Nonprofit) – May 2021 – Present

    Manage day-to-day operations, streamline internal processes, and lead volunteer coordination for a community-focused nonprofit.

    Public Relations Director, TreeInc. (Nonprofit) – Feb 2022 – Present

    Oversee communications and media outreach, promoting environmental initiatives and community events.

Certification

  • Department of Human Services FBI Clearance
  • PA State Criminal History Clearance
  • Child Abuse Certification & Clearance
  • National Sex Offender Registry (NSOR)
  • Food Safety Handlers Certification
  • 31+ Certificates on Grace Hill Vision- comprehensive learning management system (LMS) tailored for the multifamily real estate industry.
  • 10+ Certificates on Entrata Property Management Software.

Timeline

Leasing Specialist

WPM Real Estate Managment
01.2024 - 08.2024

Self Sufficiency Coach

Community Progress Council
05.2023 - 07.2023

Special Events Coordinator

Marriott International, Inc.
11.2022 - 03.2023

Server

CHOICE Employer Solutions
02.2022 - 09.2022

Bachelor of Science - Criminology

Indiana University of Pennsylvania

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Ashle Baines