Ashlea Carlin
Richland,Washington
Summary
Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Quaker Oats
Richland, WA
09.2023 - Current
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Assisted in setting up the bar for service shift.
- Greeted customers and provided excellent customer service.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Performed opening and closing duties including restocking supplies.
Coordinator
3 Rivers Therapy
Richland
07.2022 - Current
- Manage a caseload of behavioral youth and a team that provides services for each youth ages 5-18
- Schedule all sessions for each youth (17 or more)
- Partner with schools and community partners to further service the youth
- Create and write treatment and crisis plans
- Respond to crisis events
- Process notes and billing
- Write treatment plans and crisis plans
- Respond to crisis events.
Massage Therapist & Front desk operator
Back to Basics
Kennewick
11.2019 - 07.2022
- Process payments and verify insurance
- Coordinating the team's schedule
- Perform therapeutic massage therapy
- Insurance billing
- Manage overhead and costs.
Supervisor
Breakthrough Inc.
Kennewick
02.2015 - 11.2019
- Set performance goals for staff members and help teams meet important deadlines
- Insure the residential house was up to WAC codes and current licensure guidelines
- Schedule support staff
- Maintain doctor visits and medication management for adolescents
- Write patient reports and monitor patient progress
- Assist and support staff with de-escalating patients
- Maintain and manage all household duties (groceries, cleaning, menu, etc.)
- Communicating efficiently with family members, doctors, and psychologists.
Education
Bachelors of Science - Applied Psychology
University of Phoenix
Skills
- Excel, Microsoft, Word etc
- Beverage Preparation
- Suggestive Selling
- Responsible Alcohol Service
- Safe serving knowledge
- Customer service expertise
Certification
Certified Peer Counselor Agency Affiliated Counselor Licensed Massage Therapist Certified in Mental Health First Aid CPR/First Aid Grief Clients Training Certificate Behavioral Technician
References
References available upon request
Timeline
Bartender
Quaker Oats
09.2023 - Current
Coordinator
3 Rivers Therapy
07.2022 - Current
Massage Therapist & Front desk operator
Back to Basics
11.2019 - 07.2022
Supervisor
Breakthrough Inc.
02.2015 - 11.2019
Bachelors of Science - Applied Psychology
University of Phoenix