Ashlea Kalil
Business Professional
West Monroe,LA
Summary
Enthusiastic and dedicated professional with over a decade of experience in business management and administration with a proven ability to lead teams and oversee operations while fostering positive relationships with clients and colleagues. My goal is to secure a long-term position with a company that values growth, both for its employees and the business itself.
Overview
14
14
years of professional experience
Work History
Administrator - Business Operations
EUREKA INVESTMENTS
01.2024 - Current
- Reduced operational costs with careful budget management and resource allocation.
- Maintained compliance with industry regulations, ensuring adherence to all relevant laws and guidelines.
- Coordinated internal resources to ensure timely delivery of products or services to clients.
- Evaluated operational efficiency, identifying opportunities for process improvements or cost savings initiatives.
Business Owner/Operator
Personal Care Services
11.2022 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Business Owner
Pet Care Services
01.2011 - 09.2022
- Established strong customer relationships through excellent communication and attentive service.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Maintained safe work environments by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Led team of 30+ members in two locations
Skills
Operations Management
Financial Reporting
Effective Communication
Conflict Resolution
Schedule Management
Identifying best practices
Customer Service
Multitasking
Self Motivation
Adaptability and Flexibility
Active Listening
Interpersonal Skills
Timeline
Administrator - Business Operations
EUREKA INVESTMENTS
01.2024 - Current
Business Owner/Operator
Personal Care Services
11.2022 - Current
Business Owner
Pet Care Services
01.2011 - 09.2022