Ashlea Simpson
Randleman,NC
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Radical Race Gear
09.2021 - Current
- Greet and assist customers in a friendly and professional manner.
- Answer customer inquiries via phone, email, or in-person, addressing product-related questions or concerns.
- Assist in general office tasks such as filing, data entry, and document organization.
- Ensure accurate entry of product details, quantities, and pricing into the ordering system.
- Coordinate with suppliers to restock products and ensure timely deliveries.
- Assist in organizing and coordinating racing events, promotions, or product launches.
- Coordinate comprehensive travel plans for racing team members, sponsors, and staff, ensuring timely arrivals and departures.
- Arrange transportation for racing equipment, including trailers and specialized vehicles, optimizing efficiency and minimizing downtime.
- Generate and issue customer invoices in accordance with contractual terms and billing schedules.
- Review and verify invoices for accuracy.
- Executed timely and accurate payments, maintaining positive vendor relationships.
Shift Supervisor
Jakes Diner, LLC
11.2020 - Current
- Enhance team productivity by implementing efficient shift scheduling and task delegation.
- Ensure smooth operations during peak hours by effectively managing resources and staff allocation.
- Improve customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Implement training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
Restaurant General Manager
Best Diner, LLC
11.2012 - 10.2020
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Carefully interviewed, selected, trained, and supervised staff.
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Processed and verified invoices from vendors, ensuring accuracy and adherence to payment terms.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
Education
High School Diploma -
Gtcc Middle College High School
Jamestown, NC08.2002
Skills
- Invoice Processing
- Calendar Management
- Travel Coordination
- Data Entry
- Scheduling
- Customer Service
- Payroll and Budgeting
- Employee Timesheet Processing
- Customer and Client Relations
Timeline
Administrative Assistant
Radical Race Gear
09.2021 - Current
Shift Supervisor
Jakes Diner, LLC
11.2020 - Current
Restaurant General Manager
Best Diner, LLC
11.2012 - 10.2020
High School Diploma -
Gtcc Middle College High School
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