Summary
Overview
Work History
Education
Skills
Timeline
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Ashlea Stanke

Louisville,KY

Summary

Results-driven employee offering proven history of achievement during 9-year career. Talented leader with analytical problem-solving and strategic planning expertise. Solid background of consistently addressing customer issues, delivering industry-leading service and implementing scalable approaches.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

9
9
years of professional experience

Work History

Chief Communications Officer

Louisville Executive Aviation
06.2015 - Current
  • Managed a high-performing team of professionals dedicated to providing exceptional customer experiences.
  • Oversaw the successful integration of new technology platforms designed to enhance communication between customers and company representatives.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Education

No Degree - Psychology

Western Kentucky University
Bowling Green, KY

Skills

  • Crisis Management
  • Reputation Management
  • Internal Communications
  • Customer Relationship Management
  • Payment management
  • Account Management

Timeline

Chief Communications Officer

Louisville Executive Aviation
06.2015 - Current

No Degree - Psychology

Western Kentucky University

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Ashlea Stanke