Summary
Overview
Work History
Education
Skills
Timeline
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Ashleah Ake

Hobart

Summary

Universal Banker with documented cash handling experience and strong aptitude for customer service. Competently educates customers on banking options and recommends appropriate products and services to meet financial needs. Leverages people skills to securely process teller transactions, resolve issues and refer customers to business partners for advanced relationship development.

Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.

Overview

9
9
years of professional experience

Work History

Universal Banker

InterBank
01.2025 - Current
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Assisted customers with setting up or closing accounts, and signing up for new services.

TELLER

Interbank
11.2022 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Answered customer inquiries regarding account balances, transaction history, and services charges

GENERAL MANAGER

Pizza Hut
04.2016 - 02.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

High School Diploma -

Davis High School
Davis, OK
05.2012

Skills

  • Exceptional customer service
  • Strong Work Ethic
  • Professionalism and Courtesy
  • Excellent time management skills
  • Positive
  • Cash handling and management
  • Performance tracking
  • Payment processing

Timeline

Universal Banker

InterBank
01.2025 - Current

TELLER

Interbank
11.2022 - Current

GENERAL MANAGER

Pizza Hut
04.2016 - 02.2022

High School Diploma -

Davis High School

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Ashleah Ake
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