Ashlee Barroso
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An employee with costumer service skills, multitasking, and time management abilities. Devoted to giving every costumer a positive and memorable experience. Also a responsible and motivated student ready to apply education in the workplace. Offers excellence technical abilities with software and applications, ability to handle challenging work.
Overview
3
3
years of professional experience
Work History
Trainer/Crew Member
McDonald's Restaurant
Houston, TX
06.2023 - 11.2024
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Resolved customer complaints in a timely manner with empathy and understanding.
- Drove team success by quickly completing assigned tasks.
- Wiped down tables and equipment, swept and refilled stock.
- Packed fast food products in approved containers, cups, and bags.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Server/Host
Pedregal Reception Hall
Houston, TX
03.2022 - 09.2022
- Welcomed and greeted guest at door.
- Assisted servers in seating guests by escorting them to their tables.
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Education
Some College (No Degree) - Engineering
Houston Community College
Houston, TXSkills
- Bilingual (English and Spanish)
- Customer Service
- Team Contributions
- Problem-Solving
- Verbal and written communications
- Cash Register Operation
- POS Systems
- Food safety
Timeline
Trainer/Crew Member
McDonald's Restaurant
06.2023 - 11.2024
Server/Host
Pedregal Reception Hall
03.2022 - 09.2022
Some College (No Degree) - Engineering
Houston Community College