Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashlee Cole

Lakeway,Texas

Summary

Enthusiastic certified human resources professional responsible for recruitment, employee relations, performance management, new hire orientation, and onboarding. I am looking for a great company that values culture and prides itself on employee wellbeing and advancement to help me grow in my human resources career.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Director of Human Resources/Operations

Training Wheels ABA
04.2024 - Current
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Led company-wide compliance efforts by managing policies, conducting audits, and providing adaptive training, cultivating a culture of adherence.
  • Ensuring OSHA compliance by implementing and maintaining safety protocols, conducting regular inspections, and providing comprehensive training, fostering a secure and compliant work environment.
  • Managed workers' compensation program: Oversaw claims processing, ensured compliance with legal regulations, and collaborated with insurance providers to minimize costs and optimize employee support and recovery outcomes.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Concurrently managed payroll for 85 staff, meeting strict guidelines and deadlines.

Human Resources Coordinator

Lakeway Resort and Spa (Remington Hospitality)
06.2022 - 04.2024
  • Led HR operations as Acting Area Director for three months, overseeing strategic planning, employee relations, and policy enhancements to optimize organizational effectiveness.
  • Executed full-cycle recruitment processes, including posting open positions, applicant screening, conducting interviews, managing applicant documentation, and extending offer letters.
  • Revitalized new hire orientation by modernizing onboarding materials, partnering with department heads to devise effective training plans, and customizing the experience to meet individual needs and preferences.
  • Managed termination processes, including generating termination reports, conducting exit interviews, and efficiently handling access deletion, ensuring a seamless transition during employee departures.
  • Proficiently processed terminations, hires, rehires, leaves of absence, and data changes within the HRIS ensuring accurate and up-to-date employee records.
  • Coordinated the arrival, housing, onboarding, and departure of all J1 visa inters, ensuring a smooth and welcoming experience.
  • Administered centralized payroll processing, handling vacation, sick, LOA, incentives, bereavement, parental pay, and tuition reimbursement with precision.
  • As the president of CARE committee, led employee engagement initiatives by planning and executing monthly events to boost team morale and cultivate a positive work environment.
  • Played a key role in the takeover of 3 new hotels, facilitating the integration of HR processes and successfully onboarding over 80 associates, including Spanish-speaking team members.

Substitute Teacher

Caldwell ISD
08.2021 - 05.2022
  • Followed lesson plans provided by the teacher to create an equal and consistent learning experience for the students.
  • Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
  • Supervised students during recess, break times, and dismissal periods to prevent injuries and fights.

Reception Supervisor/Designated Trainer

BPL Plasma
08.2018 - 06.2021
  • As a reception supervisor, it was my responsibility to oversee the reception area to ensure we were providing the best customer service possible
  • Ensured all employees are following FDA regulations to ensure the safety of plasma donors
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • As a designated trainer, my responsibility was to train new employees on the Standard Operating Procedures for a medical receptionist.
  • Cross-trained as a phlebotomist and laboratory technician.

Education

Masters of Legal Studies (MLS) - HR And Employment Law

Texas A&M School of Law
Remote
12.2025

Bachelor of Science in Women and Gender Studies w/ a minor in Psychology -

Texas A&M University
College Station, Texas
05.2022

Skills

  • Human Resources Management
  • Performance Management
  • Creative Problem Solving
  • Communication
  • Leadership
  • Recruiting
  • Training Development
  • Employee Relations
  • Operating Systems: ADP Vantage, ADP Timesaver, MyADP, DailyPay, Revinate, Rave, iBuy Efficient, My Hotel Effectiveness, Microsoft Excel, PowerPoint, Outlook, Teams, Alliance Abroad, ADP RUN, Smartsheet, Nectar, WebABA

Certification

SHRM-CP

Timeline

Director of Human Resources/Operations

Training Wheels ABA
04.2024 - Current

Human Resources Coordinator

Lakeway Resort and Spa (Remington Hospitality)
06.2022 - 04.2024

Substitute Teacher

Caldwell ISD
08.2021 - 05.2022

Reception Supervisor/Designated Trainer

BPL Plasma
08.2018 - 06.2021

Masters of Legal Studies (MLS) - HR And Employment Law

Texas A&M School of Law

Bachelor of Science in Women and Gender Studies w/ a minor in Psychology -

Texas A&M University

Similar Profiles

CREATE PROFILE
Ashlee Cole