To secure full-time employment in a role where I can utilize my strong people skills, friendly attitude, and professional customer service experience to promote growth for your organization. I strive to join a team that promotes individual growth and provides a positive and supportive culture.
Overview
25
25
years of professional experience
Work History
Staffing Specialist
The HR Office, Inc.
01.2024 - Current
Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
Managed high-volume requisitions across multiple industries, consistently meeting deadlines while providing top-notch candidates for each role.
Developed strong relationships with clients and hiring managers, leading to a higher volume of job orders and successful placements.
Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
Provided exceptional customer service to both clients and candidates, fostering long-term relationships built on trust and mutual satisfaction.
Conducted regular follow-up with placed candidates to ensure satisfaction and retention, addressing any concerns or potential issues proactively.
Conducted comprehensive interviews with candidates to assess their skills, qualifications, and fit for various positions within client companies.
Hired employees and initiated new hire paperwork process.
Promptly corresponded with applicants and coordinated and conducted interviews.
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Assisted with writing job postings and job descriptions for boards.
Recruitment Coordinator
Home Instead
01.2017 - 12.2023
Served as the primary recruiter for Care Professional – Caregivers who provided in-home senior care services throughout eight counties in Pennsylvania and, one county in Florida.
Utilized Talent Acquisition techniques to maintain continual hiring of caregivers to fill a growing need in the communities we served.
Completed thorough screening and assessment of candidates to determine employment eligibility.
Maintained strong verbal and written communication skills and built professional relationships.
Networked within the Home Instead organization as well as with outside resources.
Demonstrated Empathy, Adaptability, Effective Listening, Time Management, Patience, Problem Solving, and Clear Communication.
Marketing/Client Services Coordinator
U-GRO Learning Centres
06.2014 - 12.2016
Served as the primary point of contact for client pre-sale related activities and drove high customer satisfaction with all pre-sale activity.
Assumed responsibility for guiding client interest to parent tour, enrollment and follow-through.
Processed tasks for 11 child care centers throughout five counties in Childcare CRM.
Conducted regular occupancy reviews with center directors and provided forecasts on future interest.
Developed and maintained placement targets and wait lists for each U-GRO location.
Worked directly with marketing agency to manage social media pages, website and advertising.
Center Director
U-GRO Learning Centres
08.2004 - 06.2014
Planned, organized, implemented, coordinated, and controlled educational programs and activities related to a successful childcare center.
Trained and coached 10 team members to maximize center performance and aligned with U-GRO culture, values, goals and regulations.
Ensured complete program compliance with PA State childcare licensing regulations.
Maintained records of all clients through online ProCare system.
Classroom Teacher / Group Supervisor
U-GRO Learning Centres
07.2000 - 08.2004
Prepared curriculum that coincided with the Pennsylvania Learning Standards and promoted child development.
Performed formal and informal observations and evaluations of children.
Presented information through parent/teacher conferences.
Cared for, nurtured and ensured the safety of children between the ages of six weeks - 10 years old.
Education
A.A. - Early Childhood Education
Harrisburg Area Community College
Skills
Microsoft Office
Excel
Outlook
PowerPoint
Publisher
Word
Applicant Stack
Indeed
Paradox
Childcare CRM
Procare
Onbase
SurveyMonkey
MyEmma
Social Media
Facebook
Twitter
LinkedIn
Pinterest
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Work Location
On-SiteHybrid
Important To Me
Work-life balanceCompany CulturePaid time offTeam Building / Company Retreats401k matchFlexible work hours
Head of the Management Office for Human Resources at House of Representatives of Brazil (HR Office)Head of the Management Office for Human Resources at House of Representatives of Brazil (HR Office)