Ashlee Duncan
Fairfield,CA
Summary
Dynamic Food Service Manager with a proven track record at Aramark, excelling in cost control and staff leadership. Enhanced customer satisfaction through effective training and supervision, while implementing strategies that maximized profit margins. Adept at operations management, fostering a collaborative team environment to drive organizational success.
Overview
7
7
years of professional experience
Work History
Food Service Manager
Aramark
03.2025 - Current
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Managed budgetary constraints effectively, allocating funds appropriately across various departments based on prioritized needs assessment.
- Implemented cost-saving measures in areas such as labor management, portion control, and energy usage to maximize profit margins.
- Tracked food production levels, meal counts, and supply costs.
Sales Consultant
SYSCO Food Services
07.2024 - 03.2025
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
General Manager
Chipotle Mexican Grill
08.2018 - 06.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
Associate of Science - Health Sciences
Mendocino College
Ukiah, CA06-2022
Skills
- Customer service
- Staff leadership
- Staff supervision
- Cost control
- Operations management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Service Manager
Aramark
03.2025 - Current
Sales Consultant
SYSCO Food Services
07.2024 - 03.2025
General Manager
Chipotle Mexican Grill
08.2018 - 06.2024
Associate of Science - Health Sciences
Mendocino College
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