Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Ashlee Eddy

Portland

Summary

Dynamic and adaptable professional with extensive experience at TxDOT as a Deckhand, excelling in safety awareness and effective communication. Proven ability to manage emergencies and train new team members, enhancing overall crew performance. Skilled in deck equipment operation and committed to maintaining high safety standards in challenging conditions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Deckhand I & II

TxDOT
12.2020 - Current
  • Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
  • Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
  • Communicated clearly, concisely and politely with passengers and crew members.
  • Demonstrated adaptability by swiftly learning new procedures or technologies introduced into daily routines on board the vessel.
  • Inspected and tested safety equipment and emergency response systems.
  • Acted as an essential member during firefighting scenarios by utilizing knowledge in containment techniques; preventing extensive damages from occurring onboard the ship.
  • Maintained accurate logs of activities on board the vessel, enabling streamlined record-keeping and reporting processes.
  • Reduced risk of accidents by vigilantly monitoring deck activities and identifying potential hazards.
  • Contributed to team skill development by sharing knowledge and best practices with new deckhands.
  • Played key role in emergency drills, preparing crew for potential onboard emergencies.

Traffic Control Flagger

Adecco
02.2020 - 11.2020
  • Trained new flaggers on how to safely and effectively move traffic across pavement and to the boats.
  • Calmly managed clearing of path during passage of emergency vehicles.
  • Maintained constant communication with fellow flaggers, traveling public, and deckhands to ensure smooth coordination of traffic control efforts.
  • Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
  • Actively alerted deckhands and fellow flaggers about vehicles failing to obey signals, preventing accident and injury.
  • Utilized a variety of signaling equipment, including traffic wands, signs, and radios, to effectively communicate with motorists and crew members.
  • Enhanced safety for both drivers and workers by closely monitoring work zones and adjusting flagging signals accordingly.
  • Promoted teamwork among fellow flaggers by offering assistance when needed and sharing best practices for improved performance overall.
  • Contributed to an accident-free work zone by maintaining a strong focus on safety precautions and proactively addressing potential hazards.
  • Put out barrels and cones to prevent driver access to specific lanes or areas.
  • Escorted pedestrians to crosswalks and the next loading boats, and educated pedestrians about crossing rules and road safety.

Customer Service Representative

Chewy.com
01.2019 - 10.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Gregory-Portland High School
Portland, TX
05-2013

Skills

  • Safety awareness

  • Deck equipment operation

  • Passenger assistance

  • Adaptability in conditions: Heavy weather, vessel or passenger vehicle accidents, fire, or other emergencies

  • First aid training

  • General and heavy weather line handling proficiency

  • Excellent communication

  • Gauge monitoring and understanding of engine room machinery

  • Training experience of 4 years

  • Radio operation

Certification

  • CPR/First Aid
  • All necessary TxDOT certifications and additional learning through the ELM
  • One Ton Truck Certified

Awards

  • 2 Year Safe Operator Award

Timeline

Deckhand I & II

TxDOT
12.2020 - Current

Traffic Control Flagger

Adecco
02.2020 - 11.2020

Customer Service Representative

Chewy.com
01.2019 - 10.2019

High School Diploma -

Gregory-Portland High School

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