Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ashlee Fronek

Greendale,Wisconsin

Summary

Dynamic and customer-focused professional, excelling in relationship building and critical thinking. Proven ability to enhance guest experiences through exceptional service and effective communication. Skilled in maintaining safety procedures and fostering a positive team environment, ensuring operational efficiency and customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Meyer's Restaurant
02.2022 - 07.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations, managing multiple tasks while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Sales Associate

Pet World Warehouse Outlet
10.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.

Restaurant Hostess

Carrabba's Restaurant
02.2023 - 06.2024
  • Took reservations, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.

Barista

4one4 Nutrition
08.2024 - 11.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Operations Attendant

UWM Recreation
12.2024 - Current
  • Collaborated with other areas of the building to identify areas of improvement
  • Provide customers with directions to certain places in the building and answered questions according to their needs
  • Kept up with laundry to ensure clean towels for every customer and to stay fully stocked for the next person to come in
  • Kept station organized and clean so that coworkers and customers did not have trouble finding what they need

Education

Bachelor of Science - Nursing

University of Wisconsin, Milwaukee
Milwaukee, WI
05-2028

High School Diploma -

Greendale High School
Greendale, WI
06-2024

Skills

  • Active listening
  • Relationship building
  • Team development
  • Customer service
  • Critical thinking
  • Safety procedures

Certification

  • First Aid/CPR Certified

Languages

American Sign Language
Professional Working

Timeline

Operations Attendant

UWM Recreation
12.2024 - Current

Barista

4one4 Nutrition
08.2024 - 11.2024

Restaurant Hostess

Carrabba's Restaurant
02.2023 - 06.2024

Sales Associate

Pet World Warehouse Outlet
10.2022 - 01.2023

Restaurant Hostess

Meyer's Restaurant
02.2022 - 07.2022

Bachelor of Science - Nursing

University of Wisconsin, Milwaukee

High School Diploma -

Greendale High School

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