Ashlee Funner
Fair Oaks,CA
Summary
Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
15
15
years of professional experience
Work History
Operations Specialist
AmerisourceBergen Drug Corporations
11.2017 - Current
- Collected, arranged, and input information into database system.
- Tracked and analyzed reports to determine needed improvements.
- Motivated and trained employees to maximize team productivity.
- Developed and updated tracking spreadsheets using Microsoft Excel.
- Internal Auditing
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Accounts Receivable Supervisor
Alternative Baking Company
05.2008 - 11.2017
- Resolved accounts with late or skipped payments by contacting account holders or delegating to accounts receivable clerks.
- Set goals for accounts receivable team of four clerks and developed strategies to meet goals.
- Resolved complaints from clients and customers and fielded overall company reviews.
- Managed about 500 accounts worth $800,000 while supervising team of four clerks.
- Prepared bills receivable, invoices, and bank deposits.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Verified discrepancies and resolved clients' billing issues
- Processed incoming payments in accordance with established financial policies.
- Updated aging reports based on daily audits.
- Resolved valid or authorized deductions by entering adjusting entries.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Completed bi-weekly payroll for 25 employees.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Monitored front areas so that questions could be promptly addressed.
- Set goals for accounts receivable team of four clerks and developed strategies to meet goals.
Education
Bachelor of Science - Health Sciences
Brigham Young University - Idaho
Rexburg, ID05.2006
Skills
- Case Management
- Human Relations
- Corrective Actions
- Resource Planning and Scheduling
- Accounts Payable and Accounts Receivable
- Clerical Support
- Report Analysis
- Customer Care
- Office Supplies and Inventory
- Accounting Operations Processes
- Greeting Visitors
- Call Forwarding
Timeline
Operations Specialist
AmerisourceBergen Drug Corporations
11.2017 - Current
Accounts Receivable Supervisor
Alternative Baking Company
05.2008 - 11.2017
Bachelor of Science - Health Sciences
Brigham Young University - Idaho
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