Hi, I’m
ASHLEE WIGGINS
Hemet,CA
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
12
years of professional experience
Work History
Del TacoHemet, CA
Shift Manager
08.2017 - Current
Job overview
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
- Greeted customers in a timely fashion, while quickly determining their needs.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Processed cash and credit payments rapidly and accurately.
- Operated POS system to itemize and complete customer purchases.
WalmartTemecula, CA
APPAREL ASSOCIATE
05.2016 - 07.2016
Job overview
- Executed multiple projects efficiently.
Select StaffingTemecula, CA
Warehouse Worker
05.2012 - 05.2016
Job overview
- Picked products for specific routes according to pick sheets.
- Divided cargo received by account Number and intended location.
- Recorded Numbers of units handled and moved using daily production sheets and work tickets.
- Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Loaded and unloaded pieces into boxes for shipment.
- Swept floors and stored equipment at the end of each shift.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards.
- Unloaded cargo from truck with hand trucks and pallet jacks.
- Tagged all inbound merchandise with receiving date.
Education
HELEN HUNT JACKSON , Hemet, CA
High School Diploma
2010
Skills
- Team leadership
- Training and development
- Accurate money handling
- Schedule management
- Inventory controls
- Natural leader
- Motivated team player
- POS systems expert
- Proficient in cash management
- Cash handling and management
- Customer-oriented
- Upselling techniques
- POS systems knowledge
- Positive and friendly
- Excellent work ethic
Timeline
Shift Manager
Del Taco
08.2017 - Current
APPAREL ASSOCIATE
Walmart
05.2016 - 07.2016
Warehouse Worker
Select Staffing
05.2012 - 05.2016
HELEN HUNT JACKSON
High School Diploma
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