Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Owner
The Foundry Weddings And Events
07.2019 - 04.2024
Established a successful venture from inception amidst the challenges of the COVID-19 pandemic, demonstrating resilience, adaptability, and entrepreneurial acumen.
Launched and sustained thriving social media platforms, showcasing adeptness in content creation, engagement strategies, and audience cultivation
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Implemented marketing strategies to increase brand awareness and attract new customers.
Human Resource Manager
Gauss Management Research And Engineering
08.2012 - 12.2017
Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Store Manager
Oshkosh / Carter's
06.2006 - 12.2011
Assisted in the grand openings of multiple new stores
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Developed a successful employee retention plan, reducing staff turnover rates significantly.
Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Implemented new promotional campaigns that effectively drove foot traffic into the store during seasonal events or product launches.