Summary
Overview
Work History
Education
Skills
Timeline
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Ashlee Gillman

Warren

Summary

Seasoned Senior Underwriter at United Wholesale Mortgage with extensive expertise in non-agency guidelines and risk assessment. Proven ability to manage high call volumes while delivering elite client service. Skilled in credit analysis and collaboration under pressure, consistently achieving loan quality and client satisfaction.

Overview

9
9
years of professional experience

Work History

Non-Agency Senior Underwriter

United Wholesale Mortgage
Pontiac
09.2020 - Current
  • Highly skilled Senior Underwriter with extensive non-agency experience that requires expertise in over 7 products in addition to adhering to standard Fannie Mae and Freddie Mac guidelines.
  • With 4 years of Senior Underwriting experience and over 3 years as a non-agency senior underwriter.
  • Job requirements consist of loan analysis, assessing overall risk and credit worthiness of loan applicants.
  • Position requires calculating various types of income, analyzing credit reports, reviewing borrower's bank statements, and looking at legitimacy of all aspects of the loan.
  • Balancing elite client service, loan quality and training while completing our designated commitment everyday.
  • Proficient skills on the phone as calls are recorded and scored based on adhering to the elite client service moto.
  • All of this is to be done while adhering to the 'no-call left behind' requirement, managing Client Requests via Salesforce, emails, and various training sessions held throughout the day.
  • Time management is a crucial requirement for this position as well as the ability to work under extreme pressure.

Purchaser

ICR Services
Warren
01.2016 - 01.2020
  • Purchasing parts/ components for job related needs or stock/ shop supplies.
  • Heavily monitoring each items usage internally and evaluating stock levels while taking cost and lead time into consideration.
  • Researching the most appropriate avenue to purchase each item taking cost, location, and lead time into consideration.
  • Making calls to vendors when specific information is needed or any issues arise with purchase orders.
  • Sending vendors an accurate purchase order that displays all required information.
  • Responsible for any issues that arise with said purchase order/ online order (I.e. wrong parts came in, broken parts, incomplete parts).
  • Maintaining a positive and professional relationship with vendors.
  • Going up the proper chain of command if there are any discrepancies of a parts availability or lead time (I.e. consulting with the purchasing leader, contacting customer service to consult with customer, consulting with lab lead).
  • Serving as a back up to the Parts Runner when needed.

Parts Runner

ICR Services
Warren
01.2016 - 01.2020
  • Pull and deliver components needed for job repairs upon technicians request with both accuracy and time efficiency.
  • Receiving incoming parts/ components in Microsoft Dynamics and delivering them to their requested destination (I.e. stock replenishment, job use).
  • Pay crucial attention to the accuracy of parts being received and notifying the proper buyer with any questions or concerns.
  • Scanning and internally attaching all shippers/ info that came with the package.
  • Managing inventory on a daily basis such as putting incoming inventory away, doing an accurate inventory count in the system, creating new locations in both system and on shelf.
  • Maintaining a clean work area.
  • Monitoring and training high school co-op students who assist in daily tasks.

E-Commerce Specialist

ICR Services
Warren
01.2016 - 01.2020
  • Responsible for listing all products/ parts onto the eBay and the ICR webstore in a professional manner.
  • Including sorting parts, pricing parts competitively, taking photos of parts, and importing into WordPress to be listed on eBay and the ICR webstore.
  • Keeping accurate inventory of products as they come through, as well as rectifying UofM inventory sent over through Excel.
  • Overseeing both stores and approaching and solving any technical difficulties.

Education

Bachelor of Arts - Graphic Design

Oakland University
Rochester, MI
01.2014

Skills

  • Knowledge in Fannie Mae and Freddie Mac investor guidelines
  • Knowledge in non-agency specific guidelines and overlays
  • Credit and Income analysis
  • Overall Risk Assessment
  • Proficient in handling high call volumes and tough clients
  • Ability to collaborate and work well with others in high stress situations

Timeline

Non-Agency Senior Underwriter

United Wholesale Mortgage
09.2020 - Current

Purchaser

ICR Services
01.2016 - 01.2020

Parts Runner

ICR Services
01.2016 - 01.2020

E-Commerce Specialist

ICR Services
01.2016 - 01.2020

Bachelor of Arts - Graphic Design

Oakland University

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Ashlee Gillman