
Organized Operations Lead with background motivating, coaching and overseeing teams by employing excellent interpersonal and multitasking skills. Seasoned expert at establishing and implementing goals and objectives, identifying and managing risks and developing business potential. Strong independent judgment and critical-thinking abilities, guiding crucial systems and workforce effectiveness measures. Detailed approach to planning and maintaining operations, recommending change and overseeing day-to-day employee coordination and communication.
Skilled at implementing daily Outbound Operations procedures to improve efficacy, customer loyalty & driving process. Proficient in analyzing data to build quality improvement and drive quality strategies across the network. Expert at communication, problem solving, analytical and organizational skills.
Key Accomplishments:
Apart of process improvement plan which led to being #1 on time departure in the network.