Ashlee Gordon
San Jose,CA
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
1
1
year of professional experience
Work History
Receptionist
Arawan Thai Massage and Spa
Los Gatos, CA
12.2023 - Current
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Sales Associate
Talbots
Los Gatos, California
06.2023 - 12.2023
- Assisted customers with product selection, sizing and styling.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Education
High School Diploma -
Los Gatos Highschool
Los Gatos, CA06-2024
Skills
- Greeting and Seating Clients
- Organization skills
- Opening and closing duties
- Flexible Schedule
- Stocking supplies
- Cash Handling
- Payment Processing
- Guest service
Timeline
Receptionist
Arawan Thai Massage and Spa
12.2023 - Current
Sales Associate
Talbots
06.2023 - 12.2023
High School Diploma -
Los Gatos Highschool