Ashlee Hager
Mustang,OK
Summary
Dynamic HR Analyst with expertise in payroll administration and benefits management at EMBARK. Achieved a significant reduction in payroll errors through meticulous audits and streamlined processes. Skilled in onboarding and recruitment strategies, fostering strong relationships with hiring managers to enhance team performance and improve employee engagement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HR Analyst
EMBARK
08.2022 - Current
- Processed payroll for 500+ employees, ensuring accuracy and compliance with regulations.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Conducted weekly audits of payroll processes to identify discrepancies and improve efficiency.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Implemented new software features that enhanced reporting capabilities and streamlined operations.
- Streamlined documentation processes, enhancing efficiency across HR functions.
- Oversaw accurate processing of special payroll situations, such as bonuses, terminations, and leaves of absence, maintaining strict adherence to policies.
- Trained junior staff on payroll systems and best practices to ensure accurate processing.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Developed standard operating procedures for payroll processes, enhancing consistency across the department.
- Developed comprehensive reports for management, highlighting payroll trends and providing actionable insights for budget planning.
- Provided insights on compensation structures to assist in budget planning efforts.
- Ensured compliance with labor laws, conducting regular audits of HR policies, procedures, and documentation.
- Led training sessions for department staff on new payroll software, enhancing team efficiency and reducing reliance on external technical support.
- Coordinated annual open enrollment process for employee benefits, ensuring seamless integration into the payroll system.
- Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
- Provided support during annual audits by preparing necessary documentation and reports for review.
- Evaluated the effectiveness of existing HR policies, recommending updates as needed based on best practices research findings.
- Improved accuracy of HR metrics reporting through robust data analysis techniques for informed decision-making purposes.
- Administered benefits programs efficiently, maintaining accurate records and liaising with external vendors as required.
- Reduced employee turnover rates with effective recruitment strategies and comprehensive onboarding programs.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Migrated legacy HRIS system PeopleSoft to new technology (Oracle Cloud HCM) to minimize business impacts.
- Documented business processes and analyzed procedures to align with changing business needs.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Performed budget management to review estimated with actual results and set realistic targets.
- Assisted with writing job postings and job descriptions for boards.
- Developed and implemented onboarding and orientation programs for new employees.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Administered employee benefits programs and assisted with open enrollment.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Supported recruitment efforts by screening resumes and coordinating interviews.
- Conducted comprehensive candidate screenings to ensure alignment with organizational needs.
- Facilitated interview processes, coordinating schedules and preparing interview materials.
- Collaborated with hiring managers to refine job descriptions and recruitment criteria.
- Assisted in onboarding processes, ensuring smooth transitions for new hires into company culture.
- Analyzed recruitment metrics to identify areas for process improvement and enhance candidate experience.
- Developed strong relationships with hiring managers, leading to more efficient communication and better understanding of their needs for open positions.
- Improved overall candidate experience through consistent communication, personalized support, and thorough follow-ups during the hiring process.
- Maintained detailed records of candidate interactions and interview notes, aiding in future decision-making processes for similar roles.
- Reduced time-to-fill for open positions by streamlining the interview process and providing timely feedback to candidates.
- Provided training sessions for end-users on Oracle Cloud functionalities.
- Developed and optimized complex SQL queries to enhance data retrieval efficiency.
- Analyzed existing database structures to identify areas for performance improvement.
- Designed and maintained database documentation for improved knowledge sharing among team members.
- Led initiatives to automate routine data processing tasks, increasing operational efficiency.
- Analyzed existing SQL queries to identify opportunities for improvements.
Client Relations
Zoning Info, Inc.
10.2019 - 07.2022
- Assisted clients with inquiries, resolving issues promptly and professionally for improved client relations.
- Enhanced client relations, resolving disputes and clarifying billing issues to ensure timely payments.
- Strengthened client relations by proactively following up on orders and maintaining open lines of communication.
- Improved client relations through clear communication of project costs and expectations during negotiations.
- Utilized GIS and Tax Assessor software to determine scope of projects for accurate quoting.
- Read blueprints, sales contracts and appraisals to determine zoning of commerical properties.
Mortgage Banker
Bank of Oklahoma
06.2017 - 09.2019
- Evaluated borrower creditworthiness to determine loan eligibility and risk levels.
- Analyzed financial documents to ensure compliance with lending guidelines and regulations.
- Developed customized mortgage solutions based on client needs and financial status.
- Collaborated with underwriters to expedite loan processing and approval timelines.
- Educated clients on mortgage products, terms, and application procedures to enhance understanding.
Staffing Supervisor
TPI Staffing Service, Inc.
08.2014 - 06.2017
- Supervised staffing operations to ensure timely placement of candidates into client positions.
- Developed and implemented training programs for new hires, enhancing onboarding efficiency.
- Streamlined recruitment processes by utilizing applicant tracking systems to improve candidate sourcing.
- Collaborated with clients to assess workforce needs, aligning staffing strategies with business objectives.
- Mentored junior recruiters, fostering skill development and improving team performance metrics.
- Conducted performance evaluations for staff, providing feedback to enhance individual contributions and team dynamics.
- Negotiated compensation packages for new hires, balancing the needs of both the company and the individual candidates.
- Maintain I-9 records and run E-verify for all new hires
- Prepare, revise and negotiate client contracts for service orders.
- Verified payroll, vacation and sick time hours to support accounting processes.
- Developed strong relationships with clients, leading to repeat business and long-term partnerships.
- Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
- Assisted with personnel records management to support recordkeeping accuracy.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
- Coordinated job postings and advertisements for maximum exposure and response rate.
- Crafted detailed job descriptions and job postings, obtaining necessary information from hiring managers.
- Researched payroll, COBRA, disability and FMLA issues.
- Monitored department KPIs and employee performance and adjusted plans to meet daily and monthly goals.
- Processed COBRA notices and enrollments for terminated employees in a timely manner, adhering to required deadlines.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Motivated, trained and disciplined employees to meet performance benchmarks.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRIS database.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Education
Bachelor of Arts - Business Administration And Management
Purdue University
05-2018
Skills
- HRIS expertise
- Recruitment strategies
- Benefits administration
- Payroll management
Certification
SHRM-CP
CPSP
Timeline
HR Analyst
EMBARK
08.2022 - Current
Client Relations
Zoning Info, Inc.
10.2019 - 07.2022
Mortgage Banker
Bank of Oklahoma
06.2017 - 09.2019
Staffing Supervisor
TPI Staffing Service, Inc.
08.2014 - 06.2017
Bachelor of Arts - Business Administration And Management
Purdue University