Ashlee Hall
Cleveland,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Insurance Sales Executive
State Farm
04.2025 - Current
- Identified cross-selling opportunities among existing customers.
- Provided advice on financial planning and insurance policies.
Temporary Sales Representative Insurance Service
Insperity
12.2024 - 04.2025
- Implemented CRM systems to track client interactions and enhance customer service.
- Monitored clients' insurance coverages to ensure changing needs were met.
Retention Specialist
Renegade Insurance
02.2024 - 12.2024
- Handled escalated customer complaints professionally, de-escalating situations while finding mutually beneficial resolutions.
- Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
Account Manager
State Farm
11.2022 - 04.2024
- Educated clients on insurance products, enabling them to make informed decisions regarding their needs.
- Trained, coached, and mentored new sales associates for maximum performance.
Detention Officer/ Central Jail Records Clerk
Montgomery County Sheriff Office
02.2014 - 11.2022
- Supervised inmates during recreational activities, providing guidance when needed.
- Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
- Organized and maintained a large database of records, including case files, court dockets, and other related materials.
- Prepared documentation for court proceedings, such as probable cause and warrants.
- Answered questions from citizens regarding law enforcement policies or procedures.
Education
Kempner High School
05-2008
Skills
- Analytical Problem-Solving
- Self Motivated
- Adaptable Learner
- Spillman
- Attention to detail
- Cross-selling strategies
- Crisis intervention
- Mental alertness
Certification
- Life & Health/ P&C Insurance License - Texas Department of Insurance.
- Jailers License- TCOLE
Timeline
Insurance Sales Executive
State Farm
04.2025 - Current
Temporary Sales Representative Insurance Service
Insperity
12.2024 - 04.2025
Retention Specialist
Renegade Insurance
02.2024 - 12.2024
Account Manager
State Farm
11.2022 - 04.2024
Detention Officer/ Central Jail Records Clerk
Montgomery County Sheriff Office
02.2014 - 11.2022
Kempner High School