Ashlee Hannevig
Spring City,PA
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Experience in many different areas such as dealing with money, handling young children and listening to patients. Trainable and committed to creating warm and inviting atmosphere. Enthusiastic to work with co-workers and put others needs before them.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Francis Pascal/ Birchrunville Cafe
02.2023 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Infant Nanny
Private Employers
09.2022 - Current
- Enhanced infant development by creating age-appropriate activities tailored to each child''s needs and interests.
- Provided a nurturing environment for infants, ensuring their safety and well-being at all times.
- Supported parents in implementing routines and schedules, leading to increased consistency and predictability for the infant.
- Fostered strong parent-nanny relationships through open communication, trust, and professionalism.
- Assisted with light housekeeping duties to ensure a clean, organized living environment for both the family and the infant.
- Prepared nutritious meals and snacks for infants according to dietary guidelines, contributing to their overall health and wellbeing.
- Implemented sleep training techniques as needed, resulting in improved sleep patterns for the infant.
- Assisted with potty training when appropriate by following established routines set forth by parents or other caregivers within the household setting.
Chiropractic Assistant
Tri-county Chiropractic Of Douglassville
08.2023 - 10.2023
- Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
- Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
- Increased patient retention through exceptional customer service and follow-up communications.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Supported chiropractors in diagnostic procedures, facilitating timely identification of musculoskeletal issues for appropriate treatment interventions.
- Assisted in inventory management tasks, reducing supply costs through careful ordering practices based on usage patterns.
- Answered phones to respond to customer questions, provide information and schedule appointments.
Cashier Floor Supervisor
Kolbs Farm Store
06.2018 - 02.2021
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Reduced wait times for customers through effective management of cashier team.
- Improved overall store efficiency by overseeing proper cash handling procedures and resolving discrepancies.
- Increased employee retention by providing ongoing training and support to cashier staff.
Education
High School Diploma -
Owen J Roberts High School
Pottstown, PA05.2022
Skills
- Reservation coordination
- Group reservations management
- High-volume dining
- Guest Relations Management
- Kitchen staff coordination
- Front-of-house display creation
- Conflict Resolution
- Customer Service
- Server Support
- Complex Problem-Solving
- Monitoring performance
- Guest Relations
- Greeting guests
Certification
Basic Life support certification
Timeline
Chiropractic Assistant
Tri-county Chiropractic Of Douglassville
08.2023 - 10.2023
Restaurant Hostess
Francis Pascal/ Birchrunville Cafe
02.2023 - Current
Infant Nanny
Private Employers
09.2022 - Current
Cashier Floor Supervisor
Kolbs Farm Store
06.2018 - 02.2021
High School Diploma -
Owen J Roberts High School
Basic Life support certification
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