Ashlee Harding
Riverview,FL
Summary
Results-driven Billing Specialist with 8 years of experience in the healthcare and manufacturing sectors, recognized for exceptional customer service skills in managing complex interactions between insurance companies and patients. Proven expertise in coordinating with leading insurance providers to ensure accurate posting of deposits and payments, while effectively reconciling accounts through diligent communication with third parties. Transitioned into Talent Acquisition, leveraging over 4 years of experience to optimize recruitment processes and enhance operational efficiency, supported by a strong foundation in SharePoint administration. Adept at aligning HR initiatives with business goals, fostering a positive workplace culture, and attracting top talent through innovative sourcing strategies.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Career Break for Professional Development,
Household
Riverview, Florida
02.2024 - Current
- Oversaw household management by coordinating school transportation for son. Mentored son in completing homework to foster educational development. Optimized household responsibilities to enhance overall family productivity.
- Completed online courses to enhance expertise in Microsoft 365 fundamentals, specifically targeting SharePoint, Power Platform, MS Forms, and OneNote for improved productivity.
Talent Acquisition Analyst
NTT Data
Plano, TX
03.2022 - 02.2024
- Managed talent acquisition and job placement strategies in ATS to attract a diverse pool of candidates in all platforms, educating personnel on company culture, career growth, and benefits for over 4+ new hires each month
- Oversaw the talent acquisition Microsoft SharePoint site, adding users and ensuring all materials were current and accessible for a team of 10+ recruiters
- Sourced and screened qualified candidates weekly for IT roles, collaborating with hiring managers to schedule interviews and extend offers for various technical positions
- Facilitated onboarding processes for new hires, ensuring a smooth transition and positive experience for each new employee from acceptance to integration into the company
Technical Recruiter
Advance Systems Design
Tallahassee, FL
08.2021 - 02.2022
- Maintained meticulous records of over 500 internal candidates while scouting potential candidates through application reviews, and resumes
- Evaluated specific requirements of government agencies and IT staffing firms, regularly posting and refreshing job listings and screening candidates
- Developed and executed strategic plans for talent acquisition, leveraging online ATS platforms such as JazzHR, LinkedIn, and CareerBuilder, while cultivating a network of over 200+ industry connections
Technical Recruiter
The Sasser Group
Hoover, AL
06.2019 - 07.2021
- Successfully maintained meticulous records in ATS of over 500+ internal candidate platforms, streamlining the candidate tracking process and enhancing recruitment efficiency
- Evaluated specific requirements for multiple government agencies resulting in the successful placement of over several candidates within a year through effective job postings
- Adhered to government agency procedures, verifying the validity of all active security clearances through Department of Defense (DoD) channels, ensuring compliance and integrity in candidate selection
- Developed and executed strategic talent acquisition plans, leveraging platforms such as Dice, LinkedIn, CareerBuilder, and Indeed, leading to a significant increase in high-quality candidate referrals
Medical Billing Associate
Seale Harris Clinic
Birmingham, AL
09.2016 - 09.2017
- Entry of daily charges, accurately posts patient and insurance payments, maintains proper quality control to ensure all charges and payments have been entered.
- Processing patient payments in AllScripts Software and insurance payments as well
- Answering phones and answering questions to patients about their insurance balances and insurance questions
- Verified accuracy of accounts payable payments, resulting in 20% reduction in payment errors and check reissues.
Data Capture Specialist
DST Health Solutions
Birmingham, AL
02.2016 - 09.2016
- Process claims using AMYSIS and Pristine Programs under Blue Cross Blue Shield North Carolina
- Process duplicate claims by matching duplicate claims and overriding them in AMYSIS
- Process COB Claims by adding amount charged, co-insurance and amount provided in Doc Request
- Process Provider affiliations completed in AMYSIS and making Service forms for the providers if claims information does not match Pristine.
Provider Intake Clerk
Cahaba GBA
Birmingham, AL
03.2015 - 12.2015
- Call providers to inform them the status of their Provider Enrollment Medicare
- Research providers' information on status of Medicare using PECOS, PEGA
- Complete verifications for web-based applications
- Create manual PEs for returned mail that has been sent back to Cahaba
Production Control Associate
ALTEC Industries, Inc.
Birmingham, AL
07.2011 - 03.2015
- Develop job design folders from schedulers for manufacturing to build.
- Generate work transactions through Oracle as well as move jobs in various production stages.
- Answer phones and complete other tasks required for receptionist position
- Complete any other tasks necessary that are needed inside the company.
Education
Bachelor of Science - Social Work
Alabama State University
Skills
- Knowledge Management
- Communication Skills
- Analysis Skills
- Documentation Management
- Technical Writing
- Data Security
- Marketing Plans
- Web Design
- Talent Acquisition
- Business Analysis
- Knowledge of CPT codes including ICD - 9 and ICD-10 codes
- Created an organized method of sorting and
- Filing inbound mail
- Proven ability to master new technology
- MS 365 Fundamentals (Word, Excel, Outlook, PowerPoint, One Note, One Drive, Power Platform, MS Forms) Solid experience in database management and Developed job design folders for assigned data entry
- Adobe Creative Suite
- Adobe Illustrator
- Terminology Prepared daily revenue tracking and financial
- Excellent Phone Etiquette
- Created reports of completed and shipped jobs
- Adhere to HIPPA regulations and policies Lotus Notes
- Proficient in the submission of Online Claims
- Performed front office desk customer service
- PEGA Software BCBSNC Software
- Research accounts receivable payments
- CMS Software
- Settlement of delinquent accounts
- TSYS Software
- Generated work transactions through Oracle
- AllScripts Software
- Quickbooks knowledge
- Handling daily cash
Certification
- Certified Scrum Master | Scrum Institute
- Certified Cloud Administrator (Microsoft)
- Microsoft Office 365 Training (Microsoft)
- Microsoft SharePoint Training (SharePoint)
- Microsoft Security & Compliance (Microsoft)
- MS-900 Microsoft 365 Fundamentals (Microsoft)
- Microsoft Teams, Active Directory & Power Platform Training (Microsoft)
Timeline
Career Break for Professional Development,
Household
02.2024 - Current
Talent Acquisition Analyst
NTT Data
03.2022 - 02.2024
Technical Recruiter
Advance Systems Design
08.2021 - 02.2022
Technical Recruiter
The Sasser Group
06.2019 - 07.2021
Medical Billing Associate
Seale Harris Clinic
09.2016 - 09.2017
Data Capture Specialist
DST Health Solutions
02.2016 - 09.2016
Provider Intake Clerk
Cahaba GBA
03.2015 - 12.2015
Production Control Associate
ALTEC Industries, Inc.
07.2011 - 03.2015
Bachelor of Science - Social Work
Alabama State University