Ashlee Head

• Streamlined records management processes by implementing digital filing systems and reducing physical storage space.
• Ensured timely delivery of requested documents for internal and external parties, enhancing customer satisfaction.
• Utilized document imaging software to index, store, and retrieve records.
• Created and maintained an electronic filing system for quick and easy retrieval of records.
• Created Notice of Production, Certificate of Non-Objection, and Subpoenas.

• Improved case management efficiency by organizing and maintaining electronic files and databases.
• Drafted and reviewed legal documents such as pleadings, motions, and discovery requests to ensure accuracy and compliance with court rules.
• Coordinated scheduling of depositions, hearings, and meetings for seamless communication between parties involved in a case.
• Completed electronic court filings at the state and federal levels.
• Revised and finalized letters, briefs, and memos.
• Contacted clients to schedule appointments and discuss the progress of cases.
• Collaborated with attorneys to develop strategies for each case.

Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

• Offered companionship and kindness to elderly patients.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

• Offered companionship and kindness to elderly patients.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
• Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.