Ashlee Hendrickson
Mulkeytown,IL
Summary
Compassionate and skilled Patient Care Technician with extensive experience at Southern Illinois Healthcare. Proficient in patient monitoring and medical documentation, I excel in providing emotional support and coordinating care. Recognized for enhancing patient experiences and ensuring continuity of care, I am dedicated to delivering high-quality healthcare services.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Care Technician/LPN, Emergency Department
Southern Illinois Healthcare - Herrin Hospital
Herrin, IL
11.2023 - Current
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Provided emotional support to patients and their families during difficult times.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
Medical Assistant
Southern Illinois Healthcare
Carbondale, IL
12.2021 - 11.2023
- Assist providers within scope of practice of patient care, include treatment, tests, procedures and follow up care as needed.
- Document thoroughly and appropriately in patient record.
- Collaborates with providers and nurses outside of immediate office setting to ensure continuity of patient care.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Collected samples from patients for laboratory testing purposes.
VA Claims Processor
WPS Health Solution
West Frankfort, IL
04.2019 - 07.2021
- Gather a variety of information from various system to process claims for the VA.
- -trained in Auth matching
- -claims editing
- -pricing
- -audit rule
- -corrected claims
- Loaned into invoicing/adjustments for 2.5 months
- Verified claim data correctness in preparation for processing.
- Reviewed history records to determine benefit eligibility for services.
- Maintained comprehensive database, including enrollment data, claim submission and payment information.
- Researched medical claims for validity to resolve discrepancies.
Teacher Assistance
Robins Nest Learning Center
Carterville, IL
08.2017 - 03.2019
- -Engaged and Interacted with infants and toddlers at eye level while talking and teaching them.
- We would sing.
- Helped students master learning concepts through one-on-one and small group tutoring.
Office Assistance Facility Engineering
Herrin hospital
Herrin, IL
05.2015 - 05.2016
- We would receive phone calls with broken equipment and facilitate them to the correct center and send a worker out to repair or see what work needed to be done on them to get the equipment up and running.
CVP Rehab Office Assistant
Herrin Hospital
Herrin, IL
05.2010 - 10.2013
- I would receive referrals from other hospitals from patients who had been in the hospital due to cardio or pulmonary related issues.
- They would then be called to come in and do therapy to help strengthen their muscles back up.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Associate of Applied Science - Nursing
Rend Lake College
Ina, IL05-2024
High School Diploma -
Zeigler-Royalton High School
Zeigler, IL05.2009
Skills
- Patient monitoring
- Vital signs assessment
- Medical documentation
- Sample collection
- Patient preparation
- Patient care coordination
- End-of-life care
- Restocking supplies
Certification
- CPR
- BLS
- CNA
Timeline
Patient Care Technician/LPN, Emergency Department
Southern Illinois Healthcare - Herrin Hospital
11.2023 - Current
Medical Assistant
Southern Illinois Healthcare
12.2021 - 11.2023
VA Claims Processor
WPS Health Solution
04.2019 - 07.2021
Teacher Assistance
Robins Nest Learning Center
08.2017 - 03.2019
Office Assistance Facility Engineering
Herrin hospital
05.2015 - 05.2016
CVP Rehab Office Assistant
Herrin Hospital
05.2010 - 10.2013
Associate of Applied Science - Nursing
Rend Lake College
High School Diploma -
Zeigler-Royalton High School
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