Ashlee Houck
Johnstown,OH
Summary
Accomplished HR leader with a proven track record at Condado Tacos, enhancing workforce efficiency and fostering organizational development. Skilled in HR analytics and adept at building strong employee relations, I significantly improved retention and compliance. Leveraged strategic planning and performance management to align staff objectives with business goals, driving substantial growth.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Director of Human Resources
Condado Tacos
03.2021 - Current
- Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
- Partnered with leadership to develop, and execute HR strategy as it relates to current and future needs, including recruiting, retention, succession planning, benefits, etc.
- Developed comprehensive employee training programs, resulting in a more skilled workforce.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Implemented competitive compensation packages, attracting top-tier candidates and retaining valuable employees.
- Implemented data-driven decision-making processes within the organization to identify areas of improvement.
- Conducted thorough job analyses to develop accurate position descriptions and salary structures.
- Established performance management systems to align individual goals with organizational objectives.
- Improved employee retention by implementing strategic HR initiatives and conducting regular staff evaluations.
- Optimized workforce planning strategies to align staffing levels with business needs efficiently.
- Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings.
- Fostered strong relationships between human resources staff members, encouraging collaboration on projects.
- Enhanced company culture by promoting diversity and inclusion initiatives.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Liaised between multiple business divisions to improve communications.
- Structured compensation and benefits according to market conditions and budget demands.
Human Resources Business Partner
Olshan Properties
02.2018 - 03.2021
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Managed complex employee relations issues to promote a healthy workplace culture.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Partnered with senior leaders on organizational development initiatives for continued growth.
- Collaborated with cross-functional teams to develop integrated solutions for business challenges.
- Advised senior management on organizational development and change management initiatives.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Established succession planning processes to ensure leadership continuity within the company.
- Developed meaningful metrics to evaluate the effectiveness of HR policies and procedures.
- Launched employee recognition programs that increased engagement and motivation across departments.
- Partnered with senior management to align HR strategies with overall business objectives.
- Analyzed turnover data to identify trends and develop strategies for improving employee retention.
Human Resources Generalist
Methodist ElderCare
02.2015 - 02.2018
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Advocated for staff members, helping to identify and resolve conflicts.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Developed an App through iTunes and Google Play for internal communication
Education
Bachelor of Science - Business Management
Ohio University
Athens, OH 08.2005 - 05.2009
Skills
Benefits Administration
Compliance Management
HR analytics
Human resources administration
Employee Relations
Organizational Development
Records Maintenance
Workforce Planning
Strategy Development
Performance Management
Compensation strategy
Labor Relations
Succession Planning
Human Resource Information System HRIS
Timeline
Director of Human Resources
Condado Tacos
03.2021 - Current
Human Resources Business Partner
Olshan Properties
02.2018 - 03.2021
Human Resources Generalist
Methodist ElderCare
02.2015 - 02.2018
Bachelor of Science - Business Management
Ohio University
08.2005 - 05.2009
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