Hi, I’m
Ashlee Larios
Pasadena,TX
Summary
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills and sales.
Overview
3
years of professional experience
Work History
Barri Financial GroupPasadena, TX
Sales Associate
04.2020 - Current
Job overview
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Maintained confidentiality of financial records, transactions and customer information.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Performed cash handling duties including counting currency, coins and checks.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Cashed customer checks, verified identification and checked account balances in accordance with financial policy.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Explained loan products to customers in order to help them make informed decisions.
- Developed strategies for improving customer experience when using money transfer services.
Education
InfravenzEl Salvador
High School Diploma
11.2012
Skills
- Financial Transactions
- Upselling Skills
- Customer Relationship Development
- Money Handling
- Cash Counting
- Money Transfer Systems
- Money Orders
- Customer Service
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Sales Associate
Barri Financial Group
04.2020 - Current
Infravenz
High School Diploma