Dynamic sales leader with a proven track record, excelling in contract negotiations and interpersonal communication. Achieved significant revenue growth by developing strategic sales initiatives and fostering strong client relationships. Expert in delivering impactful presentations and driving customer engagement through value-based selling strategies.
Overview
28
28
years of professional experience
Work History
Personal Care Provider
Dr. Keith & Lisa Cox
Spartanburg, SC
04.2024 - 08.2025
Assisted clients with daily living activities, promoting independence and well-being.
Communicated effectively with clients to understand their needs and preferences.
Supported personal hygiene routines, ensuring comfort and dignity for clients.
Observed and reported changes in clients' conditions to healthcare professionals.
Maintained a clean and safe environment for clients through routine housekeeping.
Assisted patient with self-administered medications.
Marketing Executive
Travel & Leisure Co
Seaside, Oregon
10.2023 - 04.2024
Developed targeted marketing campaigns to enhance brand visibility and customer engagement.
Collaborated with cross-functional teams to gather insights for market research and strategy formulation.
Executed digital marketing initiatives utilizing social media platforms to drive traffic and increase conversions.
Analyzed consumer behavior data to identify trends, informing future campaign strategies and content creation.
Coordinated promotional events, ensuring alignment with brand objectives and maximizing audience reach.
Outbound Sales Executive
Viking Cruises
McKinney, TX
11.2022 - 10.2023
Cultivated strong client relationships to enhance customer satisfaction and loyalty.
Delivered engaging presentations to inform clients about cruise options and promotions.
Managed sales pipeline effectively, ensuring timely follow-ups with potential clients.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
Sales Executive
Hilton Grand Vacations Club
Myrtle Beach, SC
07.2019 - 10.2022
Cultivated relationships with clients to enhance customer satisfaction and drive repeat business.
Executed daily sales strategies to achieve revenue targets and maximize occupancy rates.
Cultivated relationships with clients to enhance customer satisfaction and drive repeat business.
Presented tailored vacation solutions to customers, ensuring alignment with their preferences and needs.
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Director of Sales
Festiva Resorts
Orange Beach, AL
01.2017 - 07.2019
Developed and executed sales strategies to drive revenue growth across multiple regions.
Led a team of sales professionals, providing training and mentorship to enhance performance.
Analyzed market trends to identify new business opportunities and optimize sales initiatives.
Collaborated with marketing to create targeted campaigns that increased lead generation.
Established strong relationships with key clients, resulting in increased customer retention rates.
Implemented CRM systems to streamline processes and improve data accuracy across teams.
Facilitated cross-departmental communication to ensure alignment on strategic objectives and goals.
Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
Managed team of sales representatives, providing guidance, coaching and support.
Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
Sales Executive
Wyndham Worldwide Corp
Myrtle Beach, SC
04.2006 - 12.2013
Delivered tailored presentations highlighting product benefits and features to potential clients.
Led regular team meetings to share insights, align goals, and drive performance improvements.
Improved product offerings by gathering customer feedback and working closely with product development team.
Achieved significant sales targets by motivating team and setting realistic yet challenging goals.
Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
Director of Marketing and Business Development
Special Olympics South Carolina
Myrtle Beach, SC
01.2002 - 04.2006
Developed and executed comprehensive marketing strategies to enhance brand visibility and engagement.
Fostered partnerships with local organizations to expand program reach and create collaborative opportunities for athletes.
Implemented digital marketing campaigns utilizing social media platforms to increase awareness of events and initiatives.
Increased brand awareness by developing and implementing comprehensive marketing strategies.
Cultivated a culture of innovation within the team, fostering an environment of continuous improvement in marketing strategies and tactics.
Directed website redesign projects resulting in improved user navigation flow while maintaining strong brand identity.
Enhanced company revenue through effective business development initiatives and partnerships.
Developed creative marketing campaigns, resulting in increased customer engagement and sales.
Launched successful email marketing campaigns by employing compelling content strategies tailored to segmented audiences.
Continually maintained and improved company's reputation and positive image in markets served.
Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Generated sponsorships with related and partnering entities to enhance marketing objectives.
Wrote and distributed press releases to increase brand visibility.
White House Liaison
Office of the President, USA
Washington DC
01.2001 - 12.2002
Assisted in the preparation of briefing materials for senior leadership, enhancing presentation clarity and effectiveness.
Coordinated multiple projects simultaneously, ensuring timely completion and alignment with objectives.
Maintained a high degree of professionalism at all times, representing The Office of the President with integrity in both internal and external interactions.
Collaborated closely with department heads to identify opportunities for process improvement initiatives.
Acted as the liaison between upper officials and staff members, promoting positive working relationships built on trust.
Increased overall productivity by streamlining internal processes and introducing new tools for more efficient workflow management.
Proactively identified potential challenges or roadblocks within projects, formulating contingency plans to ensure success.
Successfully communicated with Cabinet members and Government Leadership.
Managed complex schedules to coordinate travel, meetings, and events for White House staff.
Scheduling Coordinator
Texas Governors Office
Austin, TX
08.1997 - 12.2001
Coordinated scheduling for governor George W. Bush, ensuring optimal resource allocation and minimizing conflicts.
Managed calendar requests, prioritizing urgent needs to enhance efficiency and responsiveness.
Developed and maintained tracking systems for all Governor appointment requests and responding quickly affirming or declining the Governor’s appearance.
Communicated effectively to confirm schedules and address any logistical challenges promptly.
Education
Bachelor of Science - Communication & Political Science
Personal Care Provider at AAADSW (Area Agency on Aging and Disabilities of Southwest Washington)Personal Care Provider at AAADSW (Area Agency on Aging and Disabilities of Southwest Washington)