Ashlee Luko
Nixa,MO
Summary
Results-driven professional in recreational program development and management. Developed inclusive activities that address diverse community needs while fostering engagement. Collaborated effectively with teams to adapt to changing circumstances and ensure successful outcomes. Coordinated resources to enhance participant experiences and build positive relationships.
Overview
10
10
years of professional experience
Work History
Recreation Specialist
City of Branson
Missouri
01.2024 - Current
- Develops and implements recreational programs enhancing community engagement and participation.
- Manages scheduling of facilities and staff, optimizing resource allocation for maximum efficiency.
- Evaluates program effectiveness through participant feedback, driving continuous improvement initiatives.
- Trains and mentors new staff on best practices in recreation management and customer service.
- Managed daily email and phone communications with clients and team members.
- Handles cash, completes deposits, and pays invoices.
- Creates accounts and varying documents, handles reservations, orders supplies, and answers inquiries on facilities and programs.
- Assists in preparing recreational materials and supplies for each activity.
Merchandising Sales Associate
Lowe’s
Missouri
05.2022 - Current
- Arranges new merchandise and signage.
- Lift up to 50 pounds unassisted and change bay elevations.
- Delivers exceptional customer service by assisting customers with product selection and inquiries.
- Maintains organized merchandise displays, enhancing store aesthetics and improving customer engagement.
- Collaborates with team members to ensure efficient inventory management and stock replenishment.
- Builds relationships with customers to encourage repeat business.
Loan Review Analyst
Simmons Bank
Missouri
01.2019 - 01.2021
- Managed cash handling, processed deposits, and generated essential documents.
- Conducted comprehensive analyses of complex data sets for better decision-making.
- Handled cash, made deposits, and printed documents.
- Daily communication with customers, loan officers and appraisers.
- Maintained strict confidentiality while handling sensitive financial information as part of the review process.
- Complied with internal controls and government regulations.
Appraiser’s Assistant
Blankenship Appraisals
Missouri
01.2017 - 01.2021
- Assisted in preparing property appraisals by gathering and analyzing market data.
- Reviewed legal documents and contracts to verify property details and ownership information.
- Utilized advanced software tools to create detailed reports, increasing efficiency and reducing errors.
- Supported appraisers during inspections through detailed documentation of property features.
Education
Bachelor of Science - Business Administration
UMass Global
CaliforniaMaster of Arts - Education
Missouri State University
MissouriSkills
- Civic Rec & Civic Engage
- Program management
- Data entry
- Recreational planning
- Attention to detail
- Recreational program development
- Problem-solving abilities
- Customer service expertise
- Teamwork and collaboration
- Community outreach
- Facility management
Timeline
Recreation Specialist
City of Branson
01.2024 - Current
Merchandising Sales Associate
Lowe’s
05.2022 - Current
Loan Review Analyst
Simmons Bank
01.2019 - 01.2021
Appraiser’s Assistant
Blankenship Appraisals
01.2017 - 01.2021
Master of Arts - Education
Missouri State University
Bachelor of Science - Business Administration
UMass Global