Summary
Overview
Work History
Education
Skills
Timeline
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Ashlee Mangus

Canton

Summary


Personable and dedicated with strong passion for fostering positive workplace environments. Possesses foundational knowledge in employee relations and HR best practices, with demonstrated skills in communication and organizational management. Aims to contribute to collaborative and efficient HR team to drive company success.

Overview

11
11
years of professional experience

Work History

Human Resources Executive

Scott Sheldon, LLC
08.2024 - Current
  • Managed payroll processing with Paychex, ensuring timely and accurate compensation for all employees
  • Administered employee access setup through Microsoft Teams and Smartsheet, ensuring smooth onboarding and team collaboration
  • Paid vendors and assisted in setting up and managing company taxes, ensuring all payments were made on time and in compliance
  • Collaborated directly with the CEO and marketing teams to streamline internal communications and enhance company branding
  • Designed and implemented email signatures and business cards for employees, maintaining consistent brand identity across communications
  • Created and streamlined HR processes to improve overall efficiency and support organizational growth
  • Optimized office administrative processes to improve workflow efficiency and reduce operational bottlenecks
  • Assisted in internal project coordination to develop and maintain company policies

HR Administrator

Tractor Supply DC
09.2023 - 08.2024
  • Administer employee benefits programs (health, dental, vision, life insurance, retirement plans)
  • Manage FMLA, ADA, and other leave of absence requests, ensuring compliance with laws
  • Process and track leave requests with accurate documentation and communication
  • Exceptional verbal and written communication skills for HR policy conveyance
  • Outstanding organizational abilities to manage tasks, monitor progress, and meet deadlines
  • Proactively identify and address workplace conflicts, promoting a supportive culture
  • Adapt HR strategies to align with evolving business objectives
  • Collaborate with cross-functional teams to achieve HR and organizational goals

Team Member

FedEx Office
05.2022 - 06.2023
  • Provided customer service by addressing inquiries and assisting with print/copy requests
  • Operated print and copy equipment to produce high-quality outputs
  • Managed incoming orders, prioritized tasks, and maintained workflow efficiency
  • Assisted customers in selecting print/copy options guiding paper types and finishes
  • Ensured accurate cash and credit card transactions
  • Contributed to sales by upselling services and products
  • Resolved customer concerns, maintaining high satisfaction
  • Maintained a clean and organized work environment

Assistant Manager

91 Wood Fired Oven
01.2022 - 05.2022
  • Managed daily restaurant operations, supervising staff and creating schedules
  • Improved team morale and performance by leading by example
  • Trained staff on service procedures, menu knowledge, and customer engagement
  • Collaborated with the kitchen team for efficient service delivery
  • Handled customer inquiries and feedback effectively
  • Managed POS systems for order processing and financial accuracy

Assistant Manager

Buffalo Wild Wings
01.2021 - 05.2021
  • Supervised staff and ensured adherence to company standards
  • Improved team cohesion through pre-shift meetings
  • Trained and mentored new team members
  • Streamlined order processing and enhanced service efficiency with the kitchen team
  • Ensured accurate financial records using POS systems
  • Conducted inventory audits to maintain stock levels

Assistant Manager

Hana Japanese Steakhouse
08.2018 - 02.2020
  • Oversaw daily operations, including scheduling, inventory management, and quality control
  • Trained new staff on service procedures and customer engagement
  • Ensured prompt order preparation with the kitchen team
  • Enhanced guest satisfaction through conflict resolution skills
  • Up-sold menu items, contributing to revenue growth
  • Managed POS systems for orders and payments
  • Optimized restaurant capacity with effective table management
  • Assisted in organizing promotional events to increase foot traffic

Server

V-Li's Thai Cuisine
07.2014 - 06.2018
  • Greeted and seated guests, creating a welcoming atmosphere
  • Provided menu knowledge and suggestions to customers
  • Took and relayed orders efficiently to the kitchen staff
  • Ensured timely delivery of customer orders
  • Upsold appetizers, drinks, and desserts to enhance the guest experience
  • Managed cash and credit card transactions accurately
  • Maintained a clean and organized dining area
  • Addressed customer feedback and concerns professionally

Education

Masters of Science - Human Resources and Organizational Development

University of Louisville
Louisville, KY
12.2023

Bachelor of Arts - Business Administration

Malone University
Canton, OH
05.2018

Skills

  • Complex Problem-Solving

  • Customer Service

  • Microsoft Office Suite

  • Staff Management Task

  • Multitasking

  • Prioritization

  • Onboarding process

  • Employee relations

  • Policy implementation

  • Employee surveys

  • FMLA administration

  • Recordkeeping

Timeline

Human Resources Executive

Scott Sheldon, LLC
08.2024 - Current

HR Administrator

Tractor Supply DC
09.2023 - 08.2024

Team Member

FedEx Office
05.2022 - 06.2023

Assistant Manager

91 Wood Fired Oven
01.2022 - 05.2022

Assistant Manager

Buffalo Wild Wings
01.2021 - 05.2021

Assistant Manager

Hana Japanese Steakhouse
08.2018 - 02.2020

Server

V-Li's Thai Cuisine
07.2014 - 06.2018

Bachelor of Arts - Business Administration

Malone University

Masters of Science - Human Resources and Organizational Development

University of Louisville

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Ashlee Mangus