Ashlee Mayer
Watertown,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Title Clerk
Timebuyer Inc
Watertown, NY
01.2022 - 12.2023
- Processed applications for new titles, transfers and duplicate titles.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Performed data entry of vehicle information into system for registration purposes.
- Assisted customers with questions about the titling process or fees associated with it.
- Reviewed state regulations to ensure compliance with rules and regulations governing motor vehicles titles.
- Handled payments from customers for taxes, registration fees.
- Entered lien information into the system when applicable.
Account Manager
Samaritan Summit Village
Watertown, NY
10.2020 - 11.2021
- Managed multiple accounts simultaneously while meeting deadlines.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Resolved customer complaints in a timely manner.
- Acted as main point of contact in matters relating to client concerns and needs.
- Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
- Ensured compliance with industry regulations when dealing with clients.
Medicaid Representative
Concentrix
Watertown, NY
01.2019 - 06.2019
- Explained complex regulations related to Medicaid programs to clients in a clear and concise manner.
- Monitored changes in state policies and regulations concerning Medicaid programs and adjusted procedures accordingly.
- Maintained an up-to-date understanding of federal and state laws governing Medicaid services.
- Reviewed medical documentation submitted by providers in order to determine whether services were medically necessary or appropriate for reimbursement under the program guidelines.
- Participated in monthly team meetings with colleagues from other departments in order to discuss ongoing projects involving Medicaid services.
- Served as a point of contact between internal staff members and external parties such as contractors or vendors when dealing with matters related to client cases.
Education
Some College (No Degree) - Medical Billing And Coding
DeVry University
Villa Park, ILSkills
- Document Retrieval Surveys
- Local Filing Requirements Knowledge
- Deadline Management
- Title Research
- Excell experienced
- Efficient time management
- HIPAA Compliance
- Anatomy and Physiology
- Medical Terminology
- Records Management
- Medical Billing
- Clinical Documentation
- Data Entry
Timeline
Title Clerk
Timebuyer Inc
01.2022 - 12.2023
Account Manager
Samaritan Summit Village
10.2020 - 11.2021
Medicaid Representative
Concentrix
01.2019 - 06.2019
Some College (No Degree) - Medical Billing And Coding
DeVry University