Ashlee McGhee
Damariscotta,ME
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Hilltop Stop
Damariscotta , ME
01.2021 - 11.2024
- Supervised daily operations to maintain efficient workflow and service quality.
- Trained staff on customer service standards and operational procedures.
- Managed inventory levels to ensure adequate stock for daily needs.
- Developed schedules to optimize labor allocation and coverage.
- Implemented safety protocols to promote a secure work environment.
- Coordinated team meetings to address issues and improve communication.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Medical Assistant
Maine Health
Waldoboro, ME
11.2018 - 01.2021
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Managed patient scheduling and maintained appointment calendars efficiently.
- Collected and documented patient medical histories and vital signs accurately.
- Prepared examination rooms, ensuring cleanliness and proper equipment availability.
- Conducted lab tests, processed specimens, and ensured compliance with safety protocols.
- Coordinated communication between patients, physicians, and administrative staff effectively.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Education
Associate of Applied Science - Surgical Technology
Southern Maine Community College
South Portland, ME02-2026
Certificate - Medical Assistant
Bath Adult Education
07-2017
Skills
- Inventory management
- Team leadership
- Customer service
- Compliance standards
- Problem resolution
- Staff training
- Decision-making
- Clear communication
- Employee onboarding
- Task delegation
- Time management
- Shift scheduling
- Interpersonal skills
- Patient care
- Medical documentation
- Surgical procedures
- HIPAA compliance
Affiliations
- Volunteering at local food bank farm
- Member of Local Chamber of Commerce
Certification
- Medical Assistant July 6, 2017
- BLS March 30, 2025
References
References available upon request.
Timeline
Manager
Hilltop Stop
01.2021 - 11.2024
Medical Assistant
Maine Health
11.2018 - 01.2021
Associate of Applied Science - Surgical Technology
Southern Maine Community College
Certificate - Medical Assistant
Bath Adult Education
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