Ashlee McLean
Haverhill,MA
Summary
Experienced transit operations leader with strength in train headway control, OCC coordination, and service disruption response. Skilled in transit safety inspection, vehicle inspection, and daily written reports.
Overview
16
16
years of professional experience
Work History
Chief Inspector
MBTA
Boston , MA
01.2022 - Current
- Monitor train headway during operations to ensure timely service across Green Line trips from departure through return.
- Support OCC, pull-out officials and operators to keep service on schedule by adjusting headway through appropriate adjustments.
- Respond to emergency calls for disabled trains, service disruptions, sick passengers, and safety concerns.
- Make necessary repairs on disabled trains to reduce delays in service.
- Communicate discovered safety issues to OCC and management for prompt resolution.
- Submit daily shift reports to management with details of events along the assigned line.
Inspector
MBTA
Boston, MA
01.2021 - 12.2021
- Inspected stations, platforms, rails, overhead wires and vehicles for safety and service compliance.
- Enforced MBTA safety rules and transit operating procedures.
- Assisted in training new inspectors on safety protocols and standards.
- Checked operators for fitness and compliance at the start of duty and documented noticeable violations.
Operator
MBTA
Boston, MA
03.2011 - 12.2020
- Operated streetcars safely along assigned schedules and routes to support timely service.
- Communicated with OCC and passengers during delays, disruptions and emergencies.
- Operated streetcars in compliance with city traffic laws and transit authority regulations to protect public safety and punctual service.
- Completed pre-trip and post-trip inspections to verify streetcar readiness.
- Helped passengers board and disembark while addressing special needs to improve customer satisfaction.
Education
High School Diploma -
Hyde Park High School
Hyde Park, MA06-2005
Skills
- OCC coordination
- Service disruption response
- Emergency repair procedures
- Transit safety inspection
- Vehicle inspection
- Headway management
- Daily written reports
- Department communication
Timeline
Chief Inspector
MBTA
01.2022 - Current
Inspector
MBTA
01.2021 - 12.2021
Operator
MBTA
03.2011 - 12.2020
High School Diploma -
Hyde Park High School