Ashlee Mello
Wichita Falls,TX
Summary
Developed strong business management and client relationship skills in fast-paced salon environment. Transitioning into new field with focus on leveraging strategic planning and team leadership abilities. Committed to fostering positive client interactions and achieving successful outcomes in diverse settings.
Salon management professional prepared to bring extensive industry knowledge and hands-on experience to role. Known for driving customer satisfaction and fostering collaborative work environment. Reliable in adapting to evolving trends and ensuring consistent results, with strong skills in team leadership and client relations.
Personable and creative with strong sense of style and customer service. Knowledgeable about salon management and hands-on beauty techniques, including hair styling and skincare treatments. Dedicated to creating welcoming environment and delivering outstanding client experiences.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Offering talent for building client relationships and managing salon operations, eager to learn and develop in dynamic environment. Brings ability to quickly understand beauty industry trends and effective salon management practices. Ready to use and develop customer service and operational management skills in Desired Position role.
Overview
2025
2025
years of professional experience
Work History
Salon Owner/Operator
The Dollhouse Glam Room
02.2022 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
- Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Recruited talented stylists and support staff to maintain a high level of expertise within the salon team.
- Learned and remained updated on statutory requirements and regulations.
- Interacted well with customers to build connections and nurture relationships.
Salon Owner/Operator
Studio 3 Eleven Beauty Studio
08.2015 - 01.2022
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Recruited talented stylists and support staff to maintain a high level of expertise within the salon team.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Ophthalmic Assistant
Suggs Eye Center
- Trained new ophthalmic assistants on proper techniques for conducting examinations, resulting in a more efficient clinical staff overall.
- Administered eye medications for dilation and treatment.
- Maintained compliance with HIPAA regulations regarding patient privacy while handling sensitive medical information daily.
- Supported ophthalmologists during surgical procedures by preparing patients for surgery, sterilizing instruments, and passing required tools efficiently.
- Increased patient comprehension of treatment plans by effectively explaining procedures and addressing concerns.
- Ensured accurate patient records by diligently updating electronic health information systems with test results and medical histories.
- Checked patient vision, field, fundus, and other aspects for ophthalmologist.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Developed strong rapport with patients, fostering trust and positive relationships that contributed to their overall satisfaction with the clinic.
- Performed ophthalmology tests such as Test, Test and Test.
- Obtained and recorded patient medical history and past ocular history.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Sales Associate
Storkland Baby & Kids Furniture
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Cosmetology - Cosmetology
Vernon College
Wichita Falls, TX08.2015
Post-Baccalaureate Diploma -
Rider High School
Wichita Falls, TX05.2004
Skills
- Appointment scheduling
- Hair coloring
- Strategic planning
- Extensions
- Hair styling techniques
- Planning and execution
- Health and safety regulations
- Social media promotion
- Financial management
- Artistic flair
- Salon operations
- Creativity
- Health and safety
- Customer service
- Time management
- Attention to detail
Timeline
Salon Owner/Operator
The Dollhouse Glam Room
02.2022 - Current
Salon Owner/Operator
Studio 3 Eleven Beauty Studio
08.2015 - 01.2022
Ophthalmic Assistant
Suggs Eye Center
Sales Associate
Storkland Baby & Kids Furniture
Cosmetology - Cosmetology
Vernon College
Post-Baccalaureate Diploma -
Rider High School
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