Open To Work
Ashlee Mesner
Des Moines,IA
Summary
High-energy Retail employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business and staff needs balanced and operations in line with targets.
Overview
7
7
years of professional experience
Work History
Inventory Manager
Loves Travel Stop
05.2022 - 07.2025
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Monitored inventory levels to confirm compliance with company policy.
- Built and nurtured positive working relationships with vendors and suppliers.
Shift Lead
Love's Travel Stops & Country Stores Inc.
Clive, IA
12.2020 - 07.2025
- Trained and mentored new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
- Kept employees operating productively and working on task to meet business and customer needs.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Regulated pricing, inventory count and supply during shift hours.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Retail Merchandiser
Hallmark
08.2025 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Enhanced store sales through effective product placement and targeted promotions.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Retail Merchandiser
Premium Retail Services Inc
04.2023 - Current
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed relationships with key store personnel to support proper product placement and visibility.
Operations Associate
At Home The Home Decor Superstore
Clive, IA
02.2021 - 03.2022
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Collaborated with peers and other business areas to leverage best practices.
- Operated pallet jack to move unloaded goods to correct locations in warehouse.
- Followed all shipping and receiving procedures for goods and materials as directed by Operations Manager.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Stocked shelves with product as they were unloaded from delivery truck
Assistant Manager
Hy-Vee
West Des Moines, IA
08.2018 - 08.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Reduced financial discrepancies by monitoring credit card sales and deposits.
Education
Accounting
AIB College of Business
Des Moines, IAG.E.D. -
Iowa Central Community College
Fort Dodge, IASkills
- Demand Fulfillment
- Food Safety and Sanitation
- POS Transactions
- Job Assignments
- Safe Work Practices
- Customer Loyalty
- Shift Work
- Managing Operations and Efficiency
- General Housekeeping
- Tracking Expenses
- Station Preparation
- Data Accuracy
- Vendor Contracts
- Dropping Safe Cash
- Food Allergies
- Digital Filing
- Department Resets
- Money Transfers
- Customized Décor
- Guest Satisfaction
- Team Meetings
- Effective Listening and Communication
- POS Inventory System Operation
- Employee Retention
- Cost Efficiency
- End Cap Placement
- Household Chores
- Customer Care
- Resolving Disputes
- Visual Displays
- Administrative Support
- Accounts Payable and Accounts Receivable
Timeline
Retail Merchandiser
Hallmark
08.2025 - Current
Retail Merchandiser
Premium Retail Services Inc
04.2023 - Current
Inventory Manager
Loves Travel Stop
05.2022 - 07.2025
Operations Associate
At Home The Home Decor Superstore
02.2021 - 03.2022
Shift Lead
Love's Travel Stops & Country Stores Inc.
12.2020 - 07.2025
Assistant Manager
Hy-Vee
08.2018 - 08.2020
Accounting
AIB College of Business
G.E.D. -
Iowa Central Community College