Ashlee Naula-Vazquez
Newark,NJ
Summary
Motivated worker with exceptional social skills, communication abilities, and customer service background. Dedicated to pursuing every opportunity to support team members and proactively address issues. An honest and trustworthy person who cooperates with others and assists customers professionally. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Barista
Kubo Coffee And Creamery
08.2022 - 04.2023
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Completed successful daily cash audits to correctly balance drawers at the end of shifts.
- Helped management keep adequate supply on hand by notifying of shortages.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Processed customer orders and accurately handled payment transactions.
- Utilized POS system to handle customer cash and credit card transactions.
Nail Shop Helper
Nuve's Spa
06.2022 - 11.2022
- Developed and maintained strong relationships with customers to increase loyalty, trust, and satisfaction.
- Oversaw schedule to manage appointments of new and existing clients.
- Used acrylics, gels, and glitters to create custom nail art designs for clients.
- Kept a tidy and organized area to comply with cleanliness standards.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Babysitter
Rosa
05.2020 - 08.2020
- Played games, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned the home after activities by picking up toys and straightening up the room.
- Assisted with meal preparation, light housekeeping, and laundry to support family with additional chores.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
- Assisted children with homework assignments and special projects across different subjects.
- Prepared healthy, age-appropriate snacks and meals.
Education
No Degree - Computer Science And Programming
Montclair State University
Montclair, NJ2027
High School Diploma -
Technology High School
Newark, NJ06.2023
Skills
- Spanish Speaking (Fluent)
- Customer Service and Assistance
- POS System Operations
- Organizational Skills
- Guest Inquiries
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary
Timeline
Barista
Kubo Coffee And Creamery
08.2022 - 04.2023
Nail Shop Helper
Nuve's Spa
06.2022 - 11.2022
Babysitter
Rosa
05.2020 - 08.2020
No Degree - Computer Science And Programming
Montclair State University
High School Diploma -
Technology High School