ASHLEE NEWMAN
Arroyo Grande,CA
Summary
I am a people person who has spent 25 years working in hospitality and customer service through food and beverage, hotel, and retail industries. A team player, I love working in a positive work environment.
Overview
11
11
years of professional experience
Work History
Department Lead
Miners Ace Hardware
07.2022 - Current
- Mentored new hires within department, providing guidance on company policies and procedures as well as job-specific tasks.
- Boosted overall employee morale by fostering positive work environment and promoting open communication.
- Oversaw efficient inventory stocking and supply rotation.
- Set up displays and trained employees on current promotions.
- Improved department efficiency by streamlining processes and implementing time-saving strategies.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Delegated tasks efficiently, maximizing use of resources while maintaining high-quality output from team members.
- Oversaw daily operations of department, ensuring smooth workflow and adherence to deadlines.
- Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
- Identified areas for improvement within department, developing action plans to address those needs effectively.
- Routinely offered back up support for cashiers.
- Helped daily in all departments, including my own throughout store.
Personal Assistant
Christy Grierson
02.2013 - 07.2022
- Assisting owner in daily duties including filing, housekeeping, upkeep of website and social media marketing, dog walking, retail sales in boutique, wholesale distribution of product.
Sommelier/Server/Maitre D
Koberl at Blue
10.2014 - 11.2019
- Greeting and seating guests in a timely manner and with a friendly attitude
- Assuring that they have superior table side service including but not limited to the recommendation of wines and culinary choices
- Wine inventory, daily journal tracking of events, assisting owners with any additional tasks they need help with.
Restaurant Manager
Lido at Dolphin Bay
04.2014 - 09.2014
- Overseeing the Front of House staff in the restaurant including food and beverage delivery for all room service for hotel and pool
- Worked closely with Back of House team and also all hotel staff
- Producing daily revenue reports, and also helping Director of Food and Beverage with employee scheduling
- Organizing and implementing daily pre shift meetings with all staff prior to service, employee reviews, and management level weekly meetings.
Restaurant/Catering Manager
Et Voila
02.2013 - 04.2014
- Serving exceptional cuisine and wine in a fine dining setting for lunch and dinner services and private parties at Et Voila Restaurant
- Catering high end events all over SLO county including but not limited to private parties, wine events, and weddings
- Working very closely with Back of House team
- Maintaining owners website, email newsletters, email correspondence, all social media, menu design, event planning, scheduling, bookkeeping, billing, hiring and payroll.
Education
Wine, Spirits And Beer
Court of Master Sommeliers
04.2024
High School Diploma -
Arroyo Grande High School
Arroyo Grande06.1997
Skills
- Organizational abilities
- Documentation
- Merchandising understanding
- Multimedia understanding
- Excellent customer service skills
- Superb management of time
- Communicate and get along very well with coworkers and management
References
Available upon request
Timeline
Department Lead
Miners Ace Hardware
07.2022 - Current
Sommelier/Server/Maitre D
Koberl at Blue
10.2014 - 11.2019
Restaurant Manager
Lido at Dolphin Bay
04.2014 - 09.2014
Personal Assistant
Christy Grierson
02.2013 - 07.2022
Restaurant/Catering Manager
Et Voila
02.2013 - 04.2014
Wine, Spirits And Beer
Court of Master Sommeliers
High School Diploma -
Arroyo Grande High School
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