Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Timeline
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Ashlee Podborny

Tooele,UT

Summary

Enthusiastic Account Specialist eager to develop company business by providing top-notch customer service and sales support. Ready to offering 10+ years' experience in the e-commerce industry to new position at your company.


Overview

10
10
years of professional experience

Work History

E-Commerce Account Specialist

Linon Home Décor/ Powell Company
09.2019 - 10.2023
  • Create, manage, and optimize product performance for Overstock.com, Sam's Club, and Pier1.
  • Established a CPC campaign in 2020 for Overstock.com with back in stock products that resulted in $57K in retail sales.
  • Increased sales in 2021 by $100K with Pier1 by promoting overstocked product in their Back-to-School promotion.
  • Analyzed quality and performance data to support operational decision-making.
  • Completed routine and complex account updates to resolve problems.
  • Reviewed account activity to assess financial status and evaluate discrepancies.
  • Adhered to standards of quality and service as well as all compliance requirements.
  • Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
  • Analyzed financial data and generated accurate, insightful reports for management.
  • Contributed to team objectives in fast-paced environment.
  • Informed customers of promotions to increase sales productivity and volume.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Sales Account Administrator - Amazon

Walker Edison
03.2019 - 09.2019
  • Optimizing SEO and keywords within the account resulting in 70% growth MOM and 1.3M in topline sales in 2nd quarter.
  • Coordinated with internal teams to facilitate prompt delivery of projects.
  • Analytically targeted products with low content health scores to increase sales.
  • Ensure all product pages were up to date.
  • Analyzed sales-related data to target low selling items.

Buyer

Overstock.com, Merchandising
02.2015 - 01.2019
  • Developed a strategic marketing plan in 4th Quarter of 2018 that resulted in 24% top-line sales growth that totaled just over $18M for the year.
  • Established new Office Seating Store page that increased conversion by 2% and reduced bounce rate by 30 bps.
  • Leading to the highest converting furniture category in 2018
  • Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Researched and identified new suppliers and vendors.

Product Validation Manager

Overstock.com, Product Content
09.2014 - 02.2015
  • Ensured that daily tasks were completed by the Data Validation team.
  • Provided daily numbers to Product Care Director.
  • Assisted with creation of products on the website.
  • Provide operational support to the Partner Care and Merchandising Departments.
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.

Photo Editor

Overstock.com, Product Content
07.2013 - 09.2014
  • Editing partners and in-house photos of products on Overstock.com's website.
  • Optimizing system uploads of several photos into Overstock.com's internal system.
  • Coordinating and maintaining samples for photography services.
  • Cross-departmental support of supply chain initiatives.
  • Used Adobe Photoshop and Adobe Lightroom to crop, invert and control light and color properties of photos.

Education

Graphic Design -

Salt Lake Community College - Salt Lake City, UT
01.2013

High School Diploma -

Riverton High School
Riverton, UT
06.2006

Skills

  • Relationship Building
  • Problem Solving
  • Microsoft Office Proficiency
  • Account Administration
  • Business Development
  • Advertising and Marketing
  • Issue Investigations
  • Adobe Photoshop
  • Sydingo Platform

Personal Information

Title: E-commerce Account Specialist

Timeline

E-Commerce Account Specialist

Linon Home Décor/ Powell Company
09.2019 - 10.2023

Sales Account Administrator - Amazon

Walker Edison
03.2019 - 09.2019

Buyer

Overstock.com, Merchandising
02.2015 - 01.2019

Product Validation Manager

Overstock.com, Product Content
09.2014 - 02.2015

Photo Editor

Overstock.com, Product Content
07.2013 - 09.2014

Graphic Design -

Salt Lake Community College - Salt Lake City, UT

High School Diploma -

Riverton High School

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Ashlee Podborny